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September 2023 by Black Coral
TERRIBLE SERVICE. DO NOT WASTE YOUR TIME GOING BY THERE.... Went in to order a breakfast taco to observe a white lady who entered just before me, being served by one attendant. Another white customer behind me. While standing there, another attendant Mexican (observed by her accent and dialect), looked past me and invited the guy behind me to order. The guy had to tell her that I was in front of him. Needless to say, it was very obvious.Approaching her, I noticed an immediate response from her indicating discuss towards me. I tried my hardest to ignore her by ordering despite the obvious. She then proceeded to tell me to pay for my food prior to her making it, then gave me a receipt for payment. I decided to get coffee first. As I went to pay for the meal, I noticed that same attendant preparing the meal for the white customer behind me, minus the look of disgust on her once disapproved scower.I waited to see if she would ask him to pay first, to which that never happened. So I approached the attendant who seemed to be the manager there to inquire of their policies. Then he informed me of that proceedure. I pointed her out explaining that it was not her proceedure in doing that simple job. She then brought the meal she started preparing to the counter expecting me to pay for her disgusting attitude. I told the attendant no I didn't want it.As I was trying to pay for the coffee, he seemed to not like that I was frustrated by the noticeable ignorance then proceeded to correct me as if i was his child.No wonder that store had a TERRIBLE SERVICE RECORD. How can his workers be held at a higher standard if he himself cannot give a customer their due respect. NO MATTER THE OBVIOUS RACE OF THE PERSON!!!!!!!!PLEASE PPL, It's more than obvious. At the age of 18, i would have spat on my recruiter if i knew that this is what i was signing up to defend. PLEASE KNOW that the difference between a Doctor/ patient, Store Owner/ customer, isn't just a position.. BUT A CHOICE!!!!DO NOT LET ANYONE, INCLUDING ME, DICTATE YOUR WORTH BASED ON THEIR IGNORANCE.....
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September 2023 by Michael Lam (Jin)
Nobody knows how anything works here.Tried any of the ice coffee machines. All out of service/don't work/out of stock.
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July 2023 by Nicole Berry
Rarely out of stock, somewhat clean, no problems anytime I have gone.
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April 2023 by Guadalupe Fuentes
Wow! How can a this gas station be this bad
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February 2023 by Eric Mayo
If your young and black they going to asking if your card works never been here before now not shopping here ever.
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November 2022 by kimberly lee
Will be my last time at this store. The guy behind the counter apparently has a power trip. Tries to charge more for certain objects then says he wont sale to you? Guess this store doesnt need the community to buy from it
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October 2022 by Cristian Marquez
"Are you black? You look black." This is the first thing the clerk said to me. It was a white or Hispanic young guy
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August 2022 by Lori Nicholosi
Horrible horrible i mean none of the coffee machines worked not iced or hot there was mildew all in the soda machine tray i surely wouldn't eat anyrhing feom there
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July 2022 by Darling Diva
Last time I go to this store! Everytime I come here the soda machine doesn't work. So I have to get a cup of ice, pay for the price of a soda plus get a bottle of soda. Fix your store!!!
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July 2022 by Steven Doran
Employees are rude! Store is not clean. I’ll drive a little further to another 7-11 just to avoid this one. Hire people with customer service skills.
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July 2022 by Christopher Escamilla
I stop here alot. But I can honestly say this place has gone downhill. The bathroom's are never clean they don't have toilet paper. There's never napkins to dry your hands if you even get to wash your hands because they never have hand soap to wash your hands after using the bathroom. Which gets me to thinking how do your employees clean there hands before they go back to work and handle our food. I hope they hire someone to get the place back in order.
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July 2022 by Johnny Bravo
Coffee machines are not cleaned very often. Slimy gunk hanging off the spouts
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June 2022 by Wolf
Go find another store! This place is a dump, service is terrible, the drink cooler is not very cool, and you can’t get a receipt for your fuel. And the tellers are angry, wth
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May 2022 by RockBoBsteR !
That sweet girl behind the counter at 7/11 is so great at her job. I always look forward to seeing her smiling face when I go in there in the morning. I think her name started with an S. ☠️
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February 2022 by Kay Garrett Sanderson
Every time we go into this store they ignore you and hide. Always on phones when you need anything. We now go to the one on underwood in La Porte because we tried to get a cherry slushy over 10 times and machine is ALWAYS broken. Employee stated General manger doesn’t prioritize this store? Hmmm ok. We used to frequent daily because by our house now I drive triple the distance for clean store, great customer service and WORKING machines. This is really sad considering we reached out to corporate regarding these issues over 6 months ago. Obviously they don’t think it’s important to correct.
