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“Jeremy was great. Answered all of our questions stayed after hours to make sure we got a great deal and everything we needed. Dre was also very respectful and very accommodating. Great work guys and thank you!”
“They have great items in stock, very clean store and awesome customer service!!! Especially the young lady who assisted us with our transaction!!! Definitely doing business here again!!!!”
“I have rented and purchased for the past 10 years Angelo and his crew have helped out for years and they have the best customer service they are always offering new discounts love purchasing from them I refer everyone to them.”
“Called over the phone and Jennifer convinced me to come in the store glad I did , she helped me switch from cricket & gave me a deal with my new phone home internet and watch! Come see her!”
“Quintette was super helpful and personality was top-tier. She had patience. She help me she talked sent me about policy and warranties She was the overall days I would recommend anyone to her.”
“It was great to shop there. We needed drinking water bottles and they were easy to put on the shopping cart since we both can not carry heavy. Also one of the nice guys that checked us out before carried a 32 pack and put it in our cart.
They also sell Tillamook ice cream (vanilla
strawberry and chocolate chip cookie dough), a large container, for only $5.29 ( $5.99?) and they have Talenti ice cream in many different flavors. We got 2 for $9.00.
The store is clean and it's cool inside.”
10AM - 7PM
433 Grand Ave Ste 106, Bacliff
Electronics
“Aurora is the best person to get a phone from. She is very knowledgeable about each and every phone I asked about, and she had all the answers. She served me with a big smile, and I love that....”
7AM - 10PM
1801 Gulf Fwy, Dickinson
Electronics
“I always love target and this target upholds the standards all of the other targets I've been to have set. Had everything we needed and the staff was very sweet and helpful.”
“Hello, today's date is July the second 2023 I arrived at metro PC S in the Texas City location where I had a phenomenal customer service rep by the name of Sabrina. She did an outstanding job. She should be promoted recommended for management. She made me one happy customer. This is Stacy elder. I left the copy before and I came back. I've never had such good service like I did today. I think she should get a raise. Maybe even management consider her. She's an asset to the company, thank you.”
9:30AM - 7PM
8030 FM1765 Ste B, Texas City
Electronics
“Aurora is one of the best store employee that takes her job above and beyond expectations. There is nothing you can't ask her to do and she outperforms her job. I was very well pleased with my phone choice she helped me with and how she handled other customers as well. Aurora is top notch.”
“Every time I go into cricket of Santa Fe I get A1 service. I'm always destroying phones and Amber is a Rockstar always getting me set up with everything I need.”
10AM - 7PM
3321 Palmer Hwy, Texas City
Electronics
“I had a really good experience. I wish I would have remembered their names but the lady behind the counter was friendly and got everything setup for me. The 2 gentlemen that delivered my washing machine were fantastic. They were very friendly, got my washer hooked up, and made sure it was running properly before leaving. They even got a kick out of all the animals we have lol”
“Customer service should get 5 stars, T-Mobile structure bumps it down to 4. Here's why, I needed to replace my phone went to Metro T-Mobile. Chelsie was very helpful explaining the different phones without pressuring me to purchase. I left to do some research and returned ready to buy the phone she had recommended and accessories (case and screen protector). Then, I mentioned I'm a T-Mobile customer and she explained that she can't make the sale as Metro is separate from T-Mobile!?? - losing the sale after she did all the work! I would need to go down the street a couple of blocks to the T-Mobile not Metro to make the purchase. Disappointed I went down the street to the T-Mobile store and they didn't have it stock (will review that experience separately)! When I asked about the relationship between Metro and T-Mobile they stated that T-Mobile is the Parent company of Metro who can only do "after purchase service..." Couldn't figure out what this meant, but suggested they fix this! I asked if they could coordinate the sale with Metro who had it in stock and got a hard no. (?) So, know this ahead of time, and plan accordingly. Chelsie is very customer focused, its too bad that the T-Mobile structure prevented her and the T-Mobile shop down the road from getting the sale.”
“Jesus helped me roommate out Big time with activation and service.. professional and super quick..we really appreciate it and will make this out go to place from now on..Yo Cricket!!..give my boy Jesus a big Raise..he deserves it.”
“This place has gotten me out of quite a few pinches at work. If work in the I&E world and need DC power supplies or circuit components from cable connectors to terminal blocks to push buttons, this place might have it on the shelf. Prices are sort of high, which I expect. I mean, it's not Amazon.”
“This was a good Cricket store but not as good as the Cricket store in Galveston on the island. I felt like I was over charged a bit but they still have me excellent service!”
“Sabrina went above and beyond after seeing how frustrated I was when arriving at the store after speaking to so many reps on the phone and going to several store . Sabrina is excellent asset to the company more store and employees should be willing to help as she was”
“Jose is very professional, welcoming, helpful, knowledgeable, courteous, thoughtful, personable, and thorough when dealing with customers and each issue they have with their phones. If he does not know the answer/reason for a possible problem, he asks and/or researches to find an answer. He is diligent and honest and his efforts to fix a problem for the customer which is much appreciated. I commend Jose and I'm glad that he works at"My Cricket Store". One happy Customer!”
10AM - 8PM
2302 61st St B, Galveston
Electronics
“Went to visit Galveston for the family vacation and lost a teenagers cell phone along the way! We decided to head to the nearest T-Mobile location. We were able to locate the this location and was greeted by Matt B. We informed Matt B of the situation we were in and Matt B knew exactly what to do. Unfortunately we did not want to wait for the warranty coverage which was, of course, the first option so Matt found the plan the worked for our situation. I don't usually take time to write reviews but Matt B. and Isaac A. really saved the day! And I got a cool new smart watch!! We all walked out happy and satisfied customers. Thank you for the time and pleasant experience!”
“I go here to pay for my disabled brother's service. The store is ALWAYS clean, and the employees are ALWAYS helpful and nice! They always offer savings that I may be interested in (I'm not), and they are just so helpful! Although I can't really sign my brother up for the discount programs they offer I really do appreciate them trying to help me save him some cash! I've been to other Cricket stores to pay and don't receive anything close to the level of service and professionalism that I get at this store! Congrats to all of you!”
9AM - 8PM
2724 61st St Ste 1, Galveston
Electronics
“Needed help when my cell phone was stolen and I received excellent help! They gave me 0 zero 0 problems despite my situation and I left with a working active cell phone that day!!!”
8AM - 10PM
4014 Hwy 6, Hitchcock
Electronics
“Store was remodeled 3 weeks ago and looks great! ?Tory, the assistant manager is amazing ?Very helpful and friendly.Come check out new look and say hi to her ?And whoever is in charge - please give her a raise - she deserves it!!!”
“Most helpfull phone store I've ever been too! They were extremely patient with me and my family considering we couldn't make up our minds and were juggling our 4 kids around at the same time lol! Highly recommend ? ?”
“Casey (sorry if thats not how you spell your name) helped me with my phone setup flawlessly and i want to thank her for that. I couldnt find the official survey so this is the best i can do. I always go to this store as it is close.”
“Just had an extremely awesome experience in the Bacliff Metro store. The two girls that were working were just wonderful. They both went above and beyond to help me. I want to give a shout-out to both of them. Ignacia and Barbie were the best employees I have ever encountered in any Metro store. I think they should both get promoted or at least both get raises... More money for being so helpful. I was actually dreading going in the store but I am leaving extremely happy because of these two ladies.”
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“Cynthia helped me get my mom’s a new Apple Watch the other day and she made the process so smooth and easy! Definitely a knowledgeable resource for all our wireless needs”