“I have had the absolute pleasure of working with Laura Arratia! She is so patient and helpful! Her amazing member service skills is what makes member experience so amazing! She refinanced my auto loan, opened up multiple savings accounts for me, as well as my credit card. She does an amazing job with following up with members and I can’t thank her enough!”
“EvonCalled me about getting a new card through Acu of Texas and she handled everything kept in touch me through text messages and got the process going and definitely let me how long it would take to get the new card in and it was a very easy process. Acu of Texas is an awesome credit union to have. This is the branch in Santa Fe Texas.”
“Ty was amazing and great at his job. Very professional and honest from the start. Overall the best experience I’ve had at Texas bay credit union. Gave me a chance to advance myself in life and I’m forever grateful for it”
“This location is my favorite out of all the locations. Victoria and the entire staff is always eager to provide prompt & friendly service. 2 other locations are closer to my home, but I find this one worth the little extra drive. Always appreciate how they make us feel when there.”
9AM - 12PM
1120 W Main St, League City“It was a pleasure working with Jenny Barcenas during my loan process. She made the process very smooth. We were able to get everything done without me going in to the credit union in person. She answered all my questions promptly and was friendly. I really appreciate the service.”
9AM - 12:30PM
1326 9th Ave N, Texas City“The three tellers at the Texas city branch are the bomb they each deserve a raise and a bonus like y’all gave out when the government was giving away free Covid money awesome people”
“I've been a member for 15 years and they always make my family feel so valued! Natalie at the Galveston location's drive-thru was very polite and helpful.”
“The workers are always great, service is wonderful, and the location is a very good one. Unfortunately, the ATM rarely ever works at this location for long lengths of time... it probably would be beneficial to install a new one.”
9AM - 12:30PM
1095 W League City Pkwy, League City“Adam Trauner was great, I was given such professional customer service. The process of setting up account and discussing loan options was seamless. I have checking, savings and now auto loan with you all I love ACU due to the awesome representation given by Adam.”
“AMOCO C.U. has multiple locations and that is what had me leave Hometown Bank. It seems everywhere you go there is easy access to an AMOCO Federal Credit Union. We've been there for less than 6 months as of January 2024 and I like it a lot so far.”
“Ms.Audrey is the best hands down no doubts about it, she’s patient and she’s kind very very helpful Ms.Audrey helped me get my first auto loan she made sure I knew what was going o. Every step of the way even though it was a long process Ms. Audrey made sure it was a smooth ride for me and I thank her a thousand times over for that:) Ms.Audrey is going to do big things at Wellby!”
10AM - 2PM
2500 Gulf Fwy S, League City“We are thrilled to have the opportunity to share with you the exceptional service that we experienced from Carissa McGaskey during our visit to the branch located on South Gulf Freeway, Saturday, April 27, 2024, that sets UFCU apart from the rest.My husband and I had the privilege of being assisted by Carissa who sincerely treated us as valued customers. Carissa went way above our expectations and ensured she not only to address our reason for being there, but also ensured all our banking needs were met. Carissa took the time out to explain a better checking account product that she thought may best fit our needs after my husband and I explained our dilemma and asked her a ton of questions.It is moments like these that truly exemplify the WOW factor. From our viewpoint as someone who also works in the banking industry, Clarissa clearly understands, in our opinion, that exceptional service isn't just about meeting customer needs—it's about exceeding them in ways that leave a lasting impression. Whether it's taking the time to understand the customers unique financial goals, providing personalized advice, or ensuring a seamless banking experience, just as she did.For anyone reading this review who does not currently bank with UFCU, I invite you to experience the WOW factor for yourself.My husband and I walked out of the branch with complete satisfaction and peace of mind, which are paramount to us.Thank you, Carissa, for your outstanding service, and leaving us feeling confident to continue entrusting UFCU and its team of professionals with all of our financial needs.Warmest regards,Marvin & Ray”
“I would like to thank Damian for being so informative, accommodating, and professional. I have been a member with AMOCO for years since I was a teenager in high school and I had NEVER received the level of service I received until I spoke to him last Friday, and that should say something. I’m not sure if he will see this but thank you once again, you’re doing amazing. AMOCO needs more employees like Damian!!”
“Have tried several banks, and this is the only one that is willing to order coins for me! I am a coin collector, so finding half dollars can be difficult. The manager was very nice and assured me she can order them for me. Unfortunately they didn't come when they originally told me they would be there, but they were nice enough to call me before they even opened for the day to tell me which I greatly appreciated! They were able to get my coins the following week and I couldn't be happier! THANK YOU GUYS!”
“Mrs.Rachael and Mrs.Wright are a DynamicTeam!!! Their expertise and experience withacknowledging our questions without difficulty was AWESOME TO US! These twowomen Informed us of the Savings of our loan, from beginning to the Triumphant finish.Questions You have? Concerning vehicle loans, Call ACU and ask for them.?”