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February 2024 by Annelise G.
The pharmacy at this location is terrible. I have been coming here for about a year now. My insurance changed a while ago and I had called twice to update my insurance with them. Both times I was told that my insurance had been updated and was now on file. I was then told months ago by one of the pharmacy workers that my new insurance did not cover my prescription and that I would have to have my DR switch my medication if I wanted to avoid the out of pocket cost. For months I have been paying out of pocket for my medication under the impression that my new insurance did not cover it. Fast forward, I was finally able to get in with my DR to request my medication be switched only to discover that the issue this entire time is that this pharmacy did not put my new insurance in the system like they said they did. I was very confused when picking up my medication today as I was being told that they did not have my new insurance on file. When trying to resolve this dilemma (calmly) with the worker assisting me, a female pharmacist (out of sight but heard loud and clear) had a lot of say about the situation and spoke in a incredibly disrespectful and condescending tone. I have never heard a pharmacist speak so unprofessionally. Not a drop of customer service skills in her. I asked her to come forward and speak with me directly since she clearly had a lot to say and she chose to remain out of my sight. Wise on her end because I would've grabbed her name and brought the issue to her superiors. This location would benefit from firing her because the way she was speaking to the younger employee that was trying to help me, tells me she is absolutely miserable to work with. No respect in her voice, no patience or compassion with my situation, just a short fuse and misplaced sense of superiority. Something tells me her incredibly poor attitude as someone in a position of higher power is definitely contributing to the dysfunction of this pharmacy. As for the younger woman in the pharmacy that was helping me, she was incredibly polite and patient. I feel bad that she has to endure that behavior from an older woman that SHOULD be setting an example for her.
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February 2024 by Vasquez Squad
Just paid for a covid flu test appt and we get there and person sets up everything and they make us swab our own self. Like I could've just bought the test and did it at home!! What the heck?
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November 2023 by Kimberly M.
The store is usually clean and well stocked, employees are friendly. The pharmacy staff are wonderful and very helpful. My favorite Walgreens so far!
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November 2023 by April Garner
Josh is the most unhelpful pharmacy tech I’ve ever had to deal with. Every time i pull up he’s never able to find me or my RX in the system and then refuses to answer questions that I’ve never had any other tech deny me answers to before, or since! If you see his long hair and bearded face just ask for another tech, Josh isn’t going to be of any assistance.
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July 2023 by Joss Harrington
This Walgreens is enormous
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July 2023 by Shannon McCann
Pharmacist is incredibly informative and kind!
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July 2023 by Nic H
Place is telling folks to come get their prescriptions while the pharmacy is closed. I’ve now been texted twice and called twice saying to come get my stuff. While staring at their closed sign.Edit: should also add that their drive thru is broken again.2nd edit: they didn’t have my stuff. The messages were in error.
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July 2023 by Dawn Barnett
The Pharmacy Staff are Always Top Notch!Unfortunately, Their medicine prices are ridiculously high.
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July 2023 by Las Falcones
I enjoy the good vibe and friendly down to earth employees in this Walgreens. The pharmacy is awesome. Never have any issues that they haven't helped me solve.
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May 2023 by Sheila Andrews
Pharmacy staff was super busy but took time to call multiple pharmacies in the area to see if they carried a prescription that was covered under our insurance. So hard to find customer service like this anymore. Thank you so much!!
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April 2023 by Andrew Walker
OMG This store Rocks. Best service imaginable!! I live 1mile from the other Walgreens on Kyle Parkway and I drive across town to go to this store. That should tell you something.. I don't do a lot of bad mouthing about companies but there's a reason I have to drive across town for my medications. The Kyle Parkway store is awful.
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December 2022 by Marty Lancione Sr
One of the best Pharmacies in the area with great knowledge and Customer service. Had koupons in the store too!
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November 2022 by Crimdoesstuff
So had to go to 2 other walgreens and they both couldn't get the prescription. Well when we went to the this one, the guy told us the whole system was down and the other walgreens lied to us.He went through the system and came back to tell us "For the sake of your child, I'm going to process this prescription by hand." This man went above and beyond. I didn't catch his name but he was african american and tall. (Taller than me, I'm 6'1" lol)He came back 15 minutes later and gave the prescription to us. It took awhile but that was amazing service.
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October 2022 by TXWylde
What is up with all the 1 star reviews from "Entitled" Customers? "Oh, I did not know I needed an ID for a return." Seriously? Are you NEW? "Oh I can not find anything at this place because they never have any milk." Well gee, it is like that ANYWHERE you go. Have you been to the grocery store lately? This store has always the friendliest folks working there. The older gentleman who works there is amazing.I went there today to get a few vaccinations. It was quick and easy. I grabbed a drink and a snack and was rang up by a wonder young lady, who always was very helpful.I am sure these "negative nellies" who 1 star this place are the same people who can not seem to park their cars in the lanes in the parking lot. This store is amazing and happy to have one so close to home.
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September 2022 by M B.
Wow! Teresa is not representing Walgreens very well. Teresa had a VERY poor attitude in regards to helping
