-
May 2024 by Drako Ramirez
It was a good experience friendly employees
-
May 2024 by Fernando
This sephora sucks me and my wife have gone a few times and there never any products the employees are rude and dont help at anything just standing looking at us or their phone
-
May 2024 by Carmen Lam
I feel like some of these reviews aren’t necessary about this store but the limitations in the partnership between Kohls and Sephora. Although annoying, I understand why Kohl’s can’t accept Sephora inventory but I also see why normal customers can’t tell the difference when they believe they’re shopping at an official Sephora store.Overall the selection is fine. Just seems like they have a hard time keeping inventory in stock. Not sure if they’re selling through so much product or related to other reasons.It seems like this location is starting to become better staffed and all the girls working there were really friendly. They all were helping out a customer on the floor.All and all… it’s a Sephora-lite store front. They don’t do make up applications, they don’t take Sephora GCs or returns but I much rather have a Sephora in Kyle then have to drive 20 mins to reach a Sephora store.My only negative is I wish their testers and inventory was replenished more often.
-
May 2024 by Sage Armstrong
I dont remember her name :( but she sold me the isle of paradise sunny serum thingy just now and I love it! The girl who sold me it was such a doll, she helped me look and she was super honest and even looked up the reviews of the product to make sure it was good. She was so sweet! Lots of products were out of stock but that’s probably more of a management thing, the customer service employees were very nice! <3
-
April 2024 by R C
The Sephora in Kohl’s looks like a real Sephora but will not accept a Sephora return if you bought something from Sephora online (unopened, unused). I was told by Sephora in Kohl’s and by Sephora on Brodie that Sephora in Kohl’s is “completely different” and only the “stand alone” Sephora stores will accept returns. The Sephora in Kohl’s appears like a stand alone store with the entrance decorated like a Sephora but as you get closer you realize there are clothes on racks and the Sephora store is a little store within a store and the clothes part is the kohl’s part. I’m not sure if this is a discount Sephora but it looks like a normal Sephora store. I was excited to see it driving by but it turns out it is not an actual Sephora store with the same policies as the normal Sephora stores. First and last time in a Kohl’s and a Sephora in a Kohl’s! Now I have to plan a trip into Austin to the “real” Sephora or mail it back. Annoyed but fine. Just wanted to save everyone else the hassle of going in here. I think they should name it differently, like “Almost Sephora” or “Sephora 0.5” to avoid people thinking it is regular Sephora, which is excellent.
-
March 2024 by KM
Never have anything in stock, even after truck day. Whats the point of an empty store? Maybe they should order triple, just an obvious observation
-
February 2024 by Elaina Vasquez
Has nothing
-
February 2024 by FROILAN ORTIZ
The staff at this Sephora are worthless. They don’t greet or offer for help and when I walked up to one, she was full of attitude as if I was an inconvenience. They need to not hire trash.
-
February 2024 by Leslie Hunt
I have gone in twice and my husband went in. They sold him the wrong perfume because the sales attendant was focused on the size and not the name he showed her in the picture. I went before Christmas and it was super messy and they were out of stock of all the designer cosmetics. I went back this January and there was nothing in stock, they didn't even have tester sticks out for the perfume, when I asked the girl told me to walk across the store and get them from the other side. I asked if they planned to ever get their stock regulated, she said, "It's the only Sephora between San Marcos, Buda & Kyle and people buy 2 of each item, since they cannot stop customers from buying 2 items they are always out of stock." I am super dissappointed.
-
February 2024 by Julia Osborn
Walked into this Sephora location with my daughter. No greeting from either employee, we walked around a good 20 mins trying to find something to use a gift card on....there was very little stock. Finally, I found something that would work, but I have ZERO intention of ever going back into this store. An employee finally talked to us, but it was as bare minimum as the shelves were.
-
February 2024 by Chanel Chloe
Do not go they literally have nothing good there and the store is so small
-
January 2024 by Brandy H
Useless to have a “Non-freestanding “ Sephora there that doesn’t do online returns.
-
November 2023 by Shawn H.
Horrible, worst experience with a retail person ever, the blonde girl at the front came up aggressive to me and said "There's a trashcan right there" because other people dropped their cologne strips. I literally just walked up and sprayed some on my wrist and didn't touch any strips. She should be fired for how she treated people. I just wanted to buy some cologne and she ran me off.
-
September 2023 by Talia Galaviz
Had a wonderful experience here today. Can’t remember her name, but she was patient with me. Helped me pick a foundation, color matched me and answered ALL my questions.They still don’t have everything in stock, but they have all the well known brands and so much more!I was afraid I couldn’t use my Sephora gift card, but they took it no problem. Super happy with my purchase and experience.
-
September 2023 by Kate Marie
Horrible. They don’t know how to do a return. Waste of time. They don’t know what they’re doing and it’s very obvious
