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February 2024 by L
First time here great place
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February 2024 by Adryeana Thaboe
This is your warning, we wish we would’ve read the reviews because there’s someone sharing a very similar experience.Our family’s biggest regret was bringing Duke here instead of going to literally anywhere else. When Duke was brought here the staff was told there was a limited budget. Duke came in for foreign body blockage, he had all symptoms and signs of a blockage. Instead of using the limited funds we had to do what was in the best interest of the dog, your facility chose to bleed us of every dime we had and send Duke home to die. When we brought him in, we were told the cost of care for Duke was double what we had to spend, so cost was cut to what was medically necessary (or so we thought).Once we left Duke in your care, we received a call that informed us that you had chosen to use our limited funds on bloodwork rather than an X-ray(which would be the only determining factor in whether Duke would need surgery or not).We expressed our frustration with your facility choosing to run bloodwork instead of an X-ray, and then (and only then) was a payment plan offered. We accepted the payment plan so that we can get X-rays for our dog. Not only did the dr misrepresent the findings on the X-ray by stating he was unsure if it was blockage and wanted to do an ultrasound, but we were also charged for a board certified radiologist to review the results. Instead of confirming the blockage the dr attempts to get more money out of us by recommending an ultrasound! We were at this point exhausted with your facility and decided to take Duke home. Unwilling to give up on our dog, We got a second opinion from a different facility who was able to look at the X-rays and determine that Duke would need surgery and he had a foreign body blockage. By the time we gotten to the second facility our fund were depleted and so much time had passed that surgery would’ve been too risky. Our family will forever regret ever bringing duke into your care because we had to put our 3 year old dog down for something completely treatable. We will never get back the time wasted at your facility.Now you may read this and be unsure how we could come to the conclusion that your facility was a grave mistake. Take into account our other family dog Roman who had a similar if not much more serious blockage where 2 foreign objects were obstructing his intestinal system. We took him into the vet, told them we had very little money, and he was given an X-ray immediately and promptly prescribed surgery. Surgery was performed and he was home recovering the same day. He sits alive at my feet as I write this. Roman’s experience was a direct contrast to Duke’s experience at your facility. Where we brought Duke in to have a dozen expensive tests ran and then instead of offering a solution, your facility misrepresented the results as inconclusive in order to unnecessarily and greedily run more tests. Draining our pockets and robbing us of our options. So no I would not recommend your facility to anyone I know. We wish we could go back and warn ourselves to stay far away from Kyle Animal Hospital.
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February 2024 by hellyn henry
Saraphena's first pregnancy will be so exciting. Thanks for the preparation of this event.
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February 2024 by Margie Fletcher
They take good care of our pets. Always follow up and are thorough.
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January 2024 by Janine Smalley
I believe this pet hospital is a scam business to overcharge in every way possible that they can find to do it. It seems their policy is to prey on naive and concerned pet owners and run up the bill. They charged me $488 for a blood test for my dog. Dr. Matthews immediately developed a prickly, condescending attitude when I asked him to limit the services. The staff is very nice and not responsible for the actions and policy of management.
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January 2024 by Lynda Mitchell
They are always professional and caring while assisting with the care of my pet.
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January 2024 by Krystal Evans
We love Kyle Animal Hospital. We don't always go there at the best of times (sick/injured pets), but we always go with confidence that our pets are getting the best care. We have never doubted the care our pets have received.
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January 2024 by San Moreno
The staff at this place are so genuine and clearly shows their love for animals. I love taking my animals here.i actually had a follow up call for one of my babies from the actual vet himself! Which is amazing! Best vet hospital I've dealt with this far hans down!!! I travel about 30-45 min, depending on traffic to this place because they are that fantastic!! Keep up the great work everyone.
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January 2024 by Jeff Hawkes
Wonderful group of Vets. Carina is great.
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January 2024 by Esperanza Orosco
Thank you for caring for our sweet boy. We appreciate you making the time to see him and taking the time to explain his care.
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January 2024 by Debbie Byington
I having been taking my dogs to Kyle Animal Hospital for years. I trust the vets and everyone is so friendly.
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January 2024 by Kathy Carroll
They provide excellent care for my pets and Dr. Greenleaf, Barb and all of the staff are wonderful.
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January 2024 by Barbra Gazo
How will we ever be able to thank Kyle Animal Hospital for their compassion, understanding, and care? Our dearest friend, Chooch, crossed the Rainbow Bridge on January 7, 2024 after a short but terrible acute illness. He was suffering terribly. The entire team at KAH was caring, attentive, and compassionate. They got us in first thing in the morning (even though they were already booked solid) on a Saturday. Our boy had a good, long, life filled with treats and toys and love. The team helped us make peace with the reality that it was time to send him home. From the first call, through the actual visit, everyone was so gentle and kind. Our heart is breaking, but the beautiful assistance helped us through. Thank you so much! When we welcome a new friend into our family, we will be certain to return and continue to recommend!
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December 2023 by Mieisha
They were great with my fur baby. Also great at explaining exactly everything going on.
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December 2023 by Mel Burnes
We've brought our kitties to Kyle Animal Hospital. They're the best and we love Dr. Matthews especially!
