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“Thank you to Ms.Ross for helping clean up the mess of our account getting hacked. There was alot to fix and she did it. This is why we have been with RBFCU for over 20 years. Thank you very much.”
“If you need the best assistance possible ask for Nessa. She is cool calm and Collective very knowledgeable very helpful and absolutely professional. I came in today and a time of craziness I thought I made a huge huge mistake she reassured me that she would do everything she could to help me kept me calm and got my issue resolved quicker than I expected I greatly appreciate her going above and beyond to provide excellent customer service to all of the RBFCU customers. As soon as I walked in probably seven people walked in behind me the bank got extremely crowded they were extremely short staffed and the entire time she was the nicest happiest out of everyone there it really made me feel comfortable and this will be my Branch from here on out I've been a customer of RBFCU for 8 years now and this is by far the best customer service I have ever experienced thank you”
Financial Advising
Financial Advising
Financial Advising
Financial Advising
“I have banked with RBFCU for 4 years and in my time with them, they have been nothing but helpful and professional. Anytime I have fraud activity they are quick to issue another card and refund me, and their customer service line is always accessible and they are always kind, I 10/10 recommend RBFCU!!”