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September 2023 by Tatiana Sibrian
Second location that is not here. Keeps giving a location in The Woodlands. Not good if they're trying to gain new clients. Leaves a bad taste.
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November 2022 by TILL I
Best Customer service! Best Rates! Adrian Guajardo you are the best I've ever work with in all my years of dealing with Insurance companies. I appreciate you so much!!! Word can't say enough!!!
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September 2022 by Mike Fischer
Edited review after I was able to get in touch with them finally to resolve issues… 4 star due to horrible auto insurance company they signed me up with (Cover will never use them again)
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September 2022 by Samantha Valadez
Agents are really helpful and understand the need. Adrian was so patient in communicating with me and was always available to answer my questions.
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September 2022 by Cristal Otero
Switched over my home and auto insurance from Geico to TWFG Guajardo insurance and saved over $400 a year! They made searching for new insurance super easy! The best part is i only had to speak to one person! :)
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September 2022 by Kim Hilton
Great Customer Service! They go the extra mile to ensure you are happy with your coverage and get the best rate. Thank you for the personal note for my business, I truly appreciate it.
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September 2022 by Carmen G
Amazing customer service, an agency who truly cares about the customer. They helped me save on my auto as well as home insurance. give them a call you won't regret it
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September 2021 by foxy davis
Edwin Vargas was very helpful with shopping for my insurance. He provided excellent service and a great rate I will recommend him to all my friends and family!! :)
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September 2021 by Daryl Gerken
They went to work for us! Very professional and meticulous. They helped me save over $2000 on our bundled home and auto insurance-and gained better coverage! Was able to do all via intermet and was a very comfortable transaction.
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September 2021 by Alexis Blanco
I’ve engaged services with insurance brokers in the past for various types of policies. Adrian with TWFG-Guajardo Insurance made this my best experience yet. He, along with everyone I spoke with in the office, was professional, friendly and most importantly, responsive. I feel confident in my new auto insurance carrier and policy thanks to Adrian! I will be referring friends and family here!
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September 2021 by Diana Candida
My agent, Milton Gibson, is very knowledgeable and personable. He answered all my questions and explained the benefits of the policy he recommended. The policy provides equal coverage with a lower deductible on comprehensive and costs me $450 less per year than what I was paying before!Thank you!
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September 2020 by Dennis Petito
They go the extra mile to find you the best deal. I switched a year and a half ago and they found a better deal for me when I renewed 6 months ago. Very responsive via phone and email. All docs via email and docusign. I have two vehicles and two homes, including loop insurance.
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September 2020 by Theresa Gentry
Within in an hour after contacting TWFG I was provided with a new Home Owners policy that was lower than all other quotes I had received from other agencies. Emails were responded to in a timely manner and this has been the easiest process for me overall! Thanks Nato and Adrian for everything!
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September 2020 by Lealie Ramirez
Edwin Vargas helped me with my first time ever getting insurance on a car. Helped me get the best rates. Definitely will and have recommended him to friends and family. Thank you. :)
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September 2020 by Jocelin Montoya
Guajardo insurance executives have been always so prompt to respond, always so courteous and accesible. They gave us the best insurance options available in the market (I compared with other agencies..not even close to theirs!), and even after getting their insurance, every time I reach out they are there for me. If you appreciate customer service, this is the place to go :)
