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March 2024 by Roel Tambolini
The customer service is terrible. It’s like the staff tries to avoid you. No help at all, and if you ask for help, they act like you are inconveniencing them. This location needs help.
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January 2024 by carmen portillo
Bad serviceBad attitudeDon't lose your time.
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December 2023 by Maria Barrington
Horrible customer service. They never acknowledge you. Busy on their phones. I was going to buy something there, but no way. Visited them on 12/1/2023.
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July 2023 by Samantha Mendoza
Customer service here is horrible! Not nice people at all! They need new people! ZERO STARS!!!!
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May 2023 by Keyarra Price
I'm not shopping at this location anymore. The customer service sucks. It's like they aren't happy to be at work. It was a very unpleasant visit. The store is always unorganized and never have what you need.
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September 2022 by Yunuen S.
do not go here!!!! i did a pick up store order and one of the managers help me and gave me my order, then 2 weeks later someone used my account and spend $267 dollars that were charged to my Children's place credit card, and was told that the purchase was at this location in store!! so im sure it was tha dark skinned manager that help me!!! soooo upset! Never coming back or doing store pick up, ever again!!!
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September 2022 by Kelley ODonnell
8.12 update - staff today were very helpful and engaging. Def appreciate the change in leadership.Staff dynamics are better. Much more welcoming!!!
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August 2022 by Jennifer Boyd
They are very rude here, Manager included. The store has definitely went down!
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January 2022 by Sherri Morris
They all seem completely miserable. When I ask a question they seem bothered - even if there is no one else in the store. I only continue to go to this store because it’s close. At this point my customer service expectations are low for them because I know what I’m dealing with.
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July 2021 by Stephen Wisener
freezing cold inside. still asking ppl to wear mask for literally no reason at all. staff was dressed trashy and didnt know what they were doing.
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July 2021 by Amanda Salazar
Bad customer service the 2 times I've been there the cashiers are really rude.
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July 2021 by Melissa Ramirez
Went on Saturday to pick up a online order, its usual to wait forever here to pick up orders so I've grown accustomed to it. However, Saturday March 8th ,2021, the older women working there was so rude. No apologies for the wait, I greeted her and no response back, I even tried to help her find my bag , when she did find my order,, she just asked for number, I started to give it to her and after I said 832 she practically just cut me off and like "tossed " it at me. I told have to have a wonderful day and still no response. Can this place just have a self check out?
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March 2021 by Melissa Perez-Ramirez
Went on Saturday to pick up a online order, its usual to wait forever here to pick up orders so I've grown accustomed to it. However, Saturday March 8th ,2021, the older women working there was so rude. No apologies for the wait, I greeted her and no response back, I even tried to help her find my bag , when she did find my order,, she just asked for number, I started to give it to her and after I said 832 she practically just cut me off and like "tossed " it at me. I told have to have a wonderful day and still no response. Can this place just have a self check out?
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February 2021 by Keyarra me
I'm shopping at this location anymore. The customer service sucks. It's like they aren't happy to be at work. It was a very unpleasant visit. The store is always unorganized and never have what you need.
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January 2021 by Pricila J
First experience went horrible.I ordered online and just came to pick up right before closing. Store looked like a mess, hangers on floor, signs falling, cashier front looked like a mess, you name it..I’ve worked in retail before so I know how hard it can get. The clothes are so cute and affordable and checking out the uniform pieces are cute as well.After trying to call and figure out my order’s tracking I was so disappointed. Got 0 help from whoever answered..I come in and got 0 acknowledgement as well. I have to stand waiting while one of the young staff just stares at me and finally gets that I need something. She finally walks up to counter and is so dismissive of my order and I’m just finally excited to up and leave the store.Disappointed the clothes are so cute but not worth coming back unless I’m strictly ordering online. Don’t recommend going to this location.