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September 2024 by Devona Hogan
sent something from here priority mail with tracking & the tracking never worked. only showed label created and never moved from that point. Young lady trying to convince me that this is typical. How many pieces of mail do you think I've mailed in my life to know that this isn't normal. Never! Never in my life have I mailed something with tracking and the tracking never updated. Then she attempted to gaslight me saying it's usps fault. Ma'am I didn't mail this from usps I mailed this via Postnet. Then she refuses me a refund of the $30 i spent when i don't have any notification of delivery or tracking. Smh.. save yourself just go direct to ups, fedex, or usps
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September 2024 by Sebastian Osorio Mejia
Terrible experience, ordered a for sale sign that for some reason they thought it was one sided. They sign came in scratched, when I asked about the scratch they said it wasn’t like that insinuating that I did it. No option for returns or to get it replaced. This is the last time using their services
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August 2024 by Michael Su
Trying to notarized a form for my son’s learners permit got refused. The lady works at the counter stating, she is not able to because I had already endorsed the signature block. My son then suggested reprint the form and not signing the form and she still refused. Never encounter a public notary such an arrogant and nonsense. Think business sense- It a DPS form lady SMH.
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April 2024 by M. Cristina Tejeda
I tried to go to Fedex across the street for a simple print job, and unfortunately their self-service printing capabilities just took my money with no output. PostNet quickly got everything printed with a very responsive and helpful staff! Super affordable prices. Thanks for your help!
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April 2024 by Asad Rehman
Very efficient and friendly! They took my order for a poster and had it printed instantly, whereas other companies told me it would take days to complete. Highly recommend!
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November 2023 by Kaleb Elijah
I am not a leave a review type of person, but after frequently going to this location I just want to say the atmosphere is so unwelcoming. No greeting when you walk in and not to mention I just went in to drop some packages, the USPS lady is in there having conversation and I was told she would just have to check my packages in and pick them up tomorrow. Horrible customer service! I will continue going to the location on Wilson!
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September 2023 by Michael Frederick
Awesome service & friendly staff. This store does it all!
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August 2023 by Blanca Figueroa
This is my go to place to send things out
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September 2022 by Noemi G.
Racist ! It you are a Spanish speaker they will not help you at all . A woman came in trying to use google translate and TAPHORN completely IGNORED this poor woman ! It was horrible ! And the USPS lady, after this poor woman left, said "thank god she spoke a little English". Absolutely HORRIBLE . Disgusting service and disgusting people!
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September 2022 by Destiny
Staff was very helpful and friendly!!! Made the whole shipping process super easy with no hassle. Definitely recommending people to come to this location
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August 2022 by Mary W.
I would highly recommend this business for all your mailing needs. Very helpful and nice.
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August 2022 by Bruce M.
The employee's lied to my wife told her it was the wrong business all to come back and the person who the appointment was with left after they lied just to have to work
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August 2021 by J B
I have used postnet in Kingwood for many years. The convenience is great and Mary the owner is ALWAYS friendly and HELPFUL.If you want to save your pennies and an attitude go to the US Post Office and stand in line for an hour .If you have a life to live, go to Postnet and get it done for a couple dollars more.I think its worth it!
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August 2021 by Justice Rapture
Staff friendly and helpful, P.O. Box after hours access key hard to come by.. It took a week (based on my work schedule) and a second visit to retrieve because the manager was unavailable and does not trust the assistant manager to perform this basic function. I was not informed of this anomaly until after I had already paid and received my regular mailbox key. Maybe this isn't an issue for some, but I work late nights five to six rotating days a week and this quite annoyed me trying to make it back during normal business hours. With that said they were cheaper than U.P.S. (no $35 Setup 'type in your name and address' fee) to get a P.O. Box.
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March 2021 by Shawn Hagler
Great service, and the owner, Mary, was extremely nice and helpful.
