NAPA Auto Parts in Kingwood, TX, is known for its helpful and friendly staff, who go out of their way to assist customers. Customers appreciate the knowledgeable employees, some of whom even offer to put on windshield wipers without being asked. The staff is attentive and willing to help find the right parts, with one employee personally following a customer to ensure they purchase the correct hood prop for a Nissan Rogue, making the experience both helpful and enjoyable. Customers also praise the store for its quick service, with staff members like Ryan efficiently locating or ordering hard-to-find products, sometimes within minutes. The store offers a wide range of quality parts, professional tools, and accessories for vehicles, and features convenient options like Ship-to-Home and NAPA Rewards to save money. While some customers wish the store carried more parts for their specific cars, they still find the staff honest and dedicated to helping. Overall, NAPA Auto Parts in Kingwood stands out for its helpful service, knowledgeable employees, and commitment to customer satisfaction.
John was extremely helpful with my headlight issue on May 31. I am very grateful for his efforts.
February 2024
It's airtight, I'd shop here more if they actually carried stuff for my car. Sometimes it looks like they do, but they're really claiming they can get a parts runner to bring it on time. Which I highly doubt
February 2024
Very helpful employees. Also put on my windshield wipers for me and I didn't ask. They asked me if I wanted them to do it!
