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March 2024 by Lloyd
We booked it online process was very easy, Went to look at the unit decided we need are larger unit. They switched me over it was pretty easy process. I had to call them a couple of times for different things. My gate code didn't work, so I called they had me a new gate code in a few minutes. The staff on location was friendly and helpful as well. Prices were good. Glad we chose Red Dot Storage
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September 2023 by Scott Broussard
they take their sweet time to fix anything,, and no local contact, but finally they are working on things which I appreciate... we'll see how they do...
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July 2023 by Kristy Brooks
I like this storage place n feel comfortable with them. It's gated in don't have to worry about anything. I recommend to keep using this place
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June 2023 by Matt Faulkenberry
I'd give this place less than 1 star or negative Stars if I could. This place is run by crooks. My stepmother had a storage unit with the company that owned this lot before Red Dot for 20 years. When red. Took over they did not do due diligence and trying to notify her that her automatic payment had dropped. She in fact didn't find out till eight months later. From the looks of things in the storage unit there's a lot of people who were not notified that their automatic payments dropped. I believe the owners will looking forward to auctioning off the items in those units.
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June 2023 by John Spenik
Keeps locking us out and saying gate code does not work and no one answers the phone standing in line with 3 other customers same thing!
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May 2023 by nick Ananiew
Service was excellent and so easy, great place.
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April 2023 by Jon
Be ever no problems just easy peesy
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April 2023 by Mark Williams
Booked online and was provided details for gate and unit #. Showed up next day found unit and put stuff in and locked. No one was around so everything seemed ok.
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April 2023 by Erika Grothe
Worst experience ever. Absolutely ever.Long story short, we were promised paperwork to sign off our storage unit and to close it, we never got the paperwork, they blamed us for it, and now are trying to forcibly sell our unit tomorrow that has my life inside of it. Not to mention in the past I’ve paid on time for everything, and they “accidentally” sold my unit but thankfully I was able to get it back after the “misunderstood” part was fixed, they damaged my stuff getting it ready for auction too. I’m mad. And I WILL be suing.
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March 2023 by Michelle Iglesias
There's no one in the office ever. My unit is water damaged. My stuff has mold. And no one will speak to me. Better when it was mini u storage... Red dot is the worst
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January 2023 by Joshua Johnson
Ever since “red dot” Bought out the other place I have nothing but problems. I do not recommend anyone doing business with this company. The door to my unit will not open and I’ve been waiting six months for someone to fix it. I have to schedule a manager to call me back and of course they never do. Customer service is terrible the facility is falling a part and nobody is actually at the office. Beware stay away from this place!
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December 2022 by Joe Rambo
Red Dot Storage has been very customer friendly. The staff is very helpful, knowledgeable and accommodating.Red Dot Storage was able to assist me in the change from the former owner to Red Dot. They were very helpful and understanding about my account and move out.I think everyone will be happy and satisfied with the change.Thank you Red Dot Storage!Joe and Melinda Rambo!
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December 2022 by Kathleen Silva
Always available by phone for help, always professional and helpful. Had to leave after 35 years because now priced out of our range. Also no dumpsters on premises major issue.
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September 2022 by Tashauna Burns
Quick to the point! Not too expensive! Got what I needed already home packing up the U-Haul!
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March 2022 by Sean Vincent
Really tight to get in and out with a trailer. Staff is friendly. There is a pallet business across the street that blocks the exit often. The prices aren't good enough for the inconvenience.
