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August 2024 by John Stigliano
Josh was very helpful
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July 2024 by Aaron Lewton
This Lowe’s is average on its best day. It’s reasonably stocked and the workers are generally friendly. They seem short staffed and their orders department is terrible. It’s hard to find the right employee that has appropriate system rights and customer service help takes infinite patience to stay on hold. They do eventually answer. Whoever manages this store seems to be struggling.
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July 2024 by Joyce Riccardelli
Had generators at a great cost during hurricane Baryl. When no one else did. ? cashier in front was so helpful and friendly!
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July 2024 by Sammie P
So many people working and yet no one is really working..
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July 2024 by Travis Mutzabaugh
Typical Lowes
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July 2024 by Johann Peralta
HORRIBLE return policy. Just a store that scams
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July 2024 by Stephanie Morales
This is the first time I am so disappointed in Lowe’s we are in a hurricane disaster and the generators are first time first serve like how is that possible!!!! I ordered on online and they literally cancelled my order!!! We are 3 days no power!!! I can not believe this happened to me and knowing my mom needs oxygen machine to live and the rep was like oh well due to corporate office we have to decline online orders!!! Not acceptable like come on we should be better than that and ran my card and now have to wait 3- 5 days for a refund!!!
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July 2024 by Bruce Felkins
#0750 - Kris in the paint department is great, thanks for the quick service. Great folks working this store.... Need more good people to join their team.
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July 2024 by William Helmick
The staff here are so nice it's almost scary.
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July 2024 by Daniel Gerrity
EDNA from customer service is an absolutely nasty person. I come to the house at least twice a week and anytime I have to go to customer service it’s always a burden when I see her at the counter. Rude, unprofessional, and likes to pass her misery onto the customer. Same goes for her customer service “manager” who’s also unhelpful. Matt would be disappointed if he’s still the GM here and knew what’s going on up there.
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July 2024 by Virgilio Portraits
My name is Virgilio and my experience at Lowe’s in Kingwood was the best today. From Meri in the garden center helping me with landscaping, chasing down a cart for me to Miss Harris at the gutter stand who made me smile calling herself my ferry godmother to my checkout friend Jodi who handed me one of her own bottled waters because she saw me perspiring too much in the Texas heat! I had never met these people before. They were genuinely kind to me. I love to write reviews when they are merited and these AMAZING people at the Kingwood Lowe’s deserve the accolade. I hope they are commended for simply being KIND!!!
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July 2024 by Michelle Burford
Lowe's is great to have air machines for their pros. But please can you make sure they work? 2nd store that's not working.
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July 2024 by Becky Lipp
Lowe's is always an enjoyable shopping experience for me. The staff is always friendly and helpful. I feel comfortable shopping there.
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July 2024 by PASCUAL
I just became a Lowe's fan, I used to shop at their main competitor for years. Great service, they always have what I need in stock, and clean store.
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July 2024 by Jessica Minchew
I’m remodeling, and have had nothing but problems placing orders, getting information, or the correct items ordered and picked up. I wouldn’t complain but it’s been every single time I place an order. It’s been 2 weeks of hell with Lowe’s. Only using due to the 5% back credit card. After this project I will find another store.
