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June 2024 by Matthew Lewis
Well, I did really enjoy going here, but then the owner fired their best worker over a very simple misunderstanding. I came to this store for Kyle and the people he hired because he learned his customers, what they liked, and always tried to get them exactly what they wanted - and he made sure the people they hired did the same.
I actually felt like my business was appreciated there, and heck, even my company there felt appreciated, and Kyle made sure everyone felt that way.
You cannot find that in just any average, everyday worker anymore.
And they fired him. For a misunderstanding he could have easily fixed, had they let him.
Now, instead of that, they've replaced him with someone who doesn't know the customers, the store, or its systems. The store owners can say whatever they want, and I'm sure if they care they'll reply to this with some kind of sanitisized PR response, but I've cashed out my rewards with this chain and will be taking my business elsewhere. I'll be sure to let my friends know too.
P.s. they still sell good products here btw. If you don't care about anything else but the products, then i recommend this place. Otherwise, id recommend going somewhere else that actually still has its soul
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June 2024 by Brandon Sapia
Best smoke shop in the area! The employees are always so nice and I wouldn't go anywhere else. 10/10 would recommend.
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May 2024 by Brian Quigley
Employees feel the need to upsell everything even for a simple purchase. I'll be shopping elsewhere from now on.
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February 2024 by Nick Werner
I forget his name but the manager there was extremely helpful and patient with me. I'm a little new to the vaping world and he helped me pick out the perfect device and some tasty juices to go with. 10/10, will be my go-to vape shop due to the great customer sevice.
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February 2024 by Kayla Jackson
Had a few unpleasant experiences recently but the owner put in the time to find my contact information to discuss everything and was very apologetic about everything and addressed the issue.
We look forward to continuing to use Krazy ape as our home shop
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January 2024 by Kyle Kratz
Kyle was freaking awesome super knowledgeable and is a fantastic vibe I had a bad day and made it a lot better!
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January 2024 by Cathy Nielsen
I have been coming to this shop for several years and have always had a positive experience. Was in there this morning and the young man behind the counter was very helpful and friendly. Good job and keep up the good work!
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January 2024 by Samuel Lynch
Absolutely outstanding service! They really know how to make it feel like home. I was a little nervous upon first walking in because the setup is so different than what I'm used to seeing in other vape shops I've worked at across Texas, but those feelings quickly faded when I was treated not like just another customer spending money but like an old friend. Great prices too! Definitely my go to store for this area, would recommend it to all my friends
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December 2023 by Ian Eichenlaub
Good prices and service
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November 2023 by Alannah Erskine
love the employees, really nice guys. good selection of juice. always feel welcome here and i like the reward system
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September 2023 by Mickey Martin
Had a great experience, Kyle really knew his stuff. Got a delta disposable well recommended. Would love to see some more art work or cool decor. Love all the products, and employees definitely know their stuff. Gonna keep coming back
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September 2023 by Mike Decker
always get good service here!
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August 2023 by Jo&marshall Madden
Hit about 12 vape shops today looking for my particular vape juice and finally came here. Kyle was awesome and had exactly what I was looking for. Super cool guy and was very helpful. Definitely will be coming back!!!
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August 2023 by GothicConservative
Great service! Always so helpful and fast service! I highly recommend this place in kingwood.
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July 2023 by Sarah Loutchaninoff
Disappointed. I went in yesterday for just the second or third time. I was looking to try a few new things, so I asked the guy there about 3 completely different items: shroom gummies, new delta 8 products & edibles. He couldn't answer a single question because "I personally haven't tried it." It's kinda hard to sell something when you can't give the customer any feedback whatsoever. I told him I had a high tolerance and he did finally recommend one vape (Tre House Liquid Diamonds) that "has been selling well and I guess people like" but it's no different than what I already have & use. I'll stick to Blazin Bad (which is also cheaper)
