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November 2024 by Celeste Maria Padilla
I'm usually not one to leave reviews, but my recent visit to HEB was alarming enough to warrant one. Late at night, I stopped by to grab some essentials. What I found was shocking - super moldy bread on the shelves! As a customer, I'm concerned about the health implications of selling spoiled products. Not only is it harmful to customers, but also to HEB workers handling these items. What's equally disturbing is the subpar customer service. Despite my concerns, the workers seemed unconcerned and dismissive. No acknowledgement, no apology - just a curt reminder that the store was closing soon. Three different workers repeated this same response, showing a clear lack of empathy.
I understand it was late, but that's no excuse for poor service. As a paying customer, I expect better. This experience was unacceptable, and I hope HEB takes immediate action to address these issues.
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November 2024 by Stacy Pepper
Clean, good shopping, just crowded. The self checkout cashier was not super helpful.
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October 2024 by Ken Cravens
It's a nice store. It's very clean, and the people that work there are very professional. The only problem I had was that my wife bought $200 worth of groceries and nobody even asked her if she wanted help out.(carry out)
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October 2024 by barbara jordan
Always love HEB. Great service
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October 2024 by Carl Hoffart
OMG. Always shop HEB because of the variety low prices but especially the quick service. I went to the store off North Park Friday night around 8pm. With about 300.00 worth of groceries and they only had 2 lanes open with about 10 per lane. I seen all these workers there normally they are helping move the lines or opening more lanes not tonight after waiting 30 minutes and at least another 30 minutes before I was going to check out I left my cart. I've never been so disappointed
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October 2024 by David Tre
Good Job Partners
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October 2024 by Danny Nolan
Great tamales and cookies ?
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October 2024 by Diva
They have everything that you need! The food prices are on the high end. Look at the sale ads!
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October 2024 by Amy Knapps
The Floral dept came thru for me. Last minute request for a bridal bouquet. Just wanted something simple and pretty. Vicki hit it right on the spot.
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October 2024 by Yusvany Araujo
They have some soups there that they raise dead ?????
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October 2024 by L Daniel
Good place to shop. I recommend on the Meal Simple's Chicken Alfredo Pasta, you could add chicken as an ingredient.
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October 2024 by Mario Perez
Still no Apple Pay smh
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October 2024 by Kyle Henning
I just did a grocery delivery and 2 of my items that were delivered were expired. I spent several minutes on their website trying to find a spot to report this to get a refund. I wasn't able to find any solution. Very disappointing
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October 2024 by Whowantsit
Facility and staff were awesome
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October 2024 by Keith Swoger
We love HEB!
