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September 2023 by chris pullease
The people are ice but the service is slow, been waiting in pharmacy drive up 20 minutes for 1 car to move.
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June 2023 by Jenny P.
The renovation is just amazing and opens up the store! Excellent serviceFriendly & enjoy the staff 5 *****!
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June 2023 by Aiyana Tapia
Great staff ☺️ really helpful with my vaccination and any other questions I had.
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March 2023 by Ramona Brooks
The only one w ZertecD on Killen fast friendly service is was well pleased!
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December 2022 by Michael Calabrese
Great selection and fairly stocked in compared to all other locations when it comes to finding children medicine
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October 2022 by Noah S.
how you going to hold me on the phone for an hour straight. how are you gonna say my medicine is ready 4 times and then when i go in person it isnt.do not go here, they cause you to miss your dosages.
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September 2022 by Jyriel L.
Worst Walgreens ever 2 hours for a flu shot never again coming here.Also writing something random cause I needed to meet word count.
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July 2022 by Clifford H.
OMG...I've got to get a new pharmacy. I'm tired of waiting an hour on average for the pharmacy drive through. I have used this pharmacy for a couple of years. Originally, I started here because the pharmacy was open 24 hours a day. Of course, now, they have decreased their hours of operation. A lot of places used COVID as an excuse to cut down on hours and offer poor customer service and that might be their excuse, too. I haven't asked. Hell, I spent an hour getting my prescriptions...no time for extra questions. Also, I realize this is Killeen and a new sucker is transferred in every day so no need to build a base of repeat customers. IF YOU NEED TO USE WALGREENS, DON'T USE THIS LOCATION.
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March 2022 by Jordan H.
Would give a 0 star if I could. This place is so unprofessiona. trying to get my prescriptions and in 2 days they still didn't have them filled. they were disrespectful all 4 times I had to come back. And its almost closing time and they STILL don't have Then filled
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February 2022 by Queen Earline Brooks
I ran in for allergy medicine because the line was wrapped outside...I was helped immediately and was able to bless someone in the process!! Fast friendly service
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January 2022 by Warren Sanders
Would give zero stars if possible. I have a 90 day prescription for pain medication broken into 3 thirty day prescriptions. Each time I renewed the prescription it has delayed for 3 to 5 days, and the message I'm getting is the prescription is out of stock, even though the pharmacy has had the prescription for sixty days now, this is inexcusable. I can understand them not having my medication in stock the first time my prescription was sent in, however, they have known about the refills since the first day. Should have some sort of automatic ordering system that triggers the order a week before the refill is due that way it is available when the customer is allowed to place their request for refill.
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January 2022 by Diane A
I have been waiting 2 hours on the phone and was disconnected already twice. I tried to go to chat to try and get help but she just told me I had to go to the store. She told me they are busy due tocovid vaccines and testing well I think Walgreens should staff appropriately then. The customer service is just not there. This happeneds a lot.
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January 2022 by Linda Kae
Double check the paperwork so you don't get the wrong vaccine. Waiting time for a person with an appointment is an hour. Totally disorganized pharmacy. Restrooms are locked and few chairs to sit in.
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January 2022 by Tiff DaGift
Horrible customer service. Slow and rude..mind you even with an appointment be prepared to wait in line along with all the walk-ins!!! Also, I still had to wait over an hour for a prescription which was said to be ready in 30 minutes!
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January 2022 by Joshua Walker
Extremely slow. Half the time, only half my prescriptions are filled. Have to come back 2-3 times to get all my prescriptions. Probably the slowest pharmacy I’ve been to.
