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January 2024 by Josh
Worst verzion I’ve been to
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November 2023 by Pak Lee
Excellent experience with Josue. He explained everything to me and able to assist me to add additional line from my account. The reason why i am switching from AT&T to Verizon because they have way better customer service. Thx Josue ☺️
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September 2023 by Jason Little
Dro did an outstanding job! He will take great care of you.
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September 2023 by Kristin Smith
For the past 3 1/2 years I have been taken care of by Cameron. Cameron has always been professional, family oriented, knowledgeable, and always is looking for the best ways to serve us customers. Cameron deserves a nice trip for him and his family because he always goes above and beyond. Thank you Cameron for always making my life easier. All the store associates are amazing but if Cameron left, I’d had to leave too. LoL
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September 2023 by Delanie Bates
Went into Verizon to get a new phone and some new watches and Kallen was so fun and knowledgeable. He made the appointment go by fast and efficient. You can tell he’s been there forever. He set up everything and did the dirty work while we talked and unwrapped our new phone and watches. I actually enjoyed going in and will definitely stay a customer for the foreseeable future. Thank you Kallen.
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September 2023 by James Boyens
If you ever want a awesome experience with your cellular carrier, check out Brandon M at Verizon on Ft Hood Street, Killeen, TX. He is so professional, a people person, exudes a. compassionate and patient demeanor! Thank you for the great service.
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September 2023 by Jose Rios
Upgraded an existing phone. The people working at this location are personable, knowledgeable and have been very accommodating with me returning on several occasions for help with operator phone issues.
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July 2023 by Marion Dukes
Brandon was very helpful, courtesy and professional in assisting us with our phone issues. I would give him a rating of 5, if that was the highest rating. I will be returning and telling others to visit this location. Thanks.
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July 2023 by Juan Mendez
Brandon is amazing he explained everything to me and was very patient with setting everything up for me for my Dads phone!!! Thank you Brandon
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May 2023 by mathew deavers
I came in after my phone broke in the field and I had been unable to contact any loved ones for over four days. I was unable to get in contact with straight talk at all and Callen went out of his way to put my phone number into an old phone so that I could get the verification done so that I could keep my number. The transfer didn’t work immoderately and he called and made sure it was approved and I could use my phone and just tell my parents I was okay. I am forever grateful for Callen’s help today.
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May 2023 by Kamal Simmonds
Jordan was real pleasant and easy to work with. Helped me out with my issue in less than 20 minutes and got me taken care of.
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May 2023 by Sean Showalter
Jordan was a absolute legend with his work he was able to help me and get me on a new plan, great job
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April 2023 by Isaiah Ra
Received one of the best customer service from Jordan. He was very patient and clear. He explained plans, promotions and differences between phones. Ended up paying way less than I anticipated. Thanks again Jordan!!
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April 2023 by maranda allen
This location is by far my favorite!! The gentlemen who have helped me out the MANY times I have been there have gone above and beyond to figure out what the issues I’ve had were and either fixed them or helped me understand what I would need to do on my end. Specifically Cameron. He was extremely professional and polite.
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February 2023 by Nina Guillory
Jill is absolutely amazing. Very friendly, very nice and extremely helpful. She answered all questions and looked over all concerns. She was a pleasure to work with and hope to work with her in future purchases.