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March 2024 by Victor Martin
Allen was personable, knowledgeable, and left us feeling confident that we made the right choice to go with Unlimited Towing. Thanks for the great job.
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February 2024 by Maurice Arrington
Timely and professional. But, very pricey compared to other tow services.
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February 2024 by Wallace Shugrue
Complete waist of my time and didn’t help at all. Showed up twice and lied to me both times. My truck was stuck in my back 20 acres and they showed up twice to say the couldn’t help me. 1st time a 4x drive truck couldn’t go in my field because it was against company policy. Second time it was unavailable. Don’t use this company
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February 2024 by Tommy Tuerck
I applied for a job and they said they couldn’t help me because of my past and that’s not right our pasted is our past people change and deserve a second chance
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January 2024 by Alayna Caballero
My car is still there due to inaccurate website info and incompetence. I was in an accident last week, and I have been trying to coordinate to release my vehicle and have it towed to a shop for repairs.My car is at the Belton yard. Yesterday, I spoke to a gentleman in Killeen who said I could go there to sign the papers. He didn't give me the location of his office, so I went by the address on the website. That address is for a yard. Period. There is no office there. As I was using Lyft, I was unable to go to the proper location to sign for my car.Today, I called around noon to let the company know I'd be there after work, and was told to call back an hour before my arrival "in case my schedule changes". I called and specifically said I was scheduling release, and what time I'd be there. When I arrived at the Belton location, no one was there. I called the company, and the dispatcher said that she " didn't realize" I had scheduled. Again, I'm using Lyft, and couldn't wait for the 40 minutes she said it take her to get there.I am incredibly frustrated with my experience so far, and given the choice, will absolutely NOT be using them in the future.
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January 2024 by Enrico Sposto
Alan provided excellent customer service. Called for a tow due to flat tire/car not starting, he arrived within 45 minutes, charged battery, and towed to local mechanic. He contacted after as we were unable to remain with car!Would recommend!
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January 2024 by Abygail Ekpo
I wouldn’t be writing this review OR back home if it weren’t for this company. I was stranded with no way of becoming mobile if it weren’t for Dusty!Let me tell you, I spent two and half hours changing my tire in 22°F weather only for the spare to be flat too.I called Unlimited Towing, a lovely lady told me a driver was dispatched, and in less than an hour I got my original tire back on with optimal air…SPARE WAS ALSO GIVEN AIR TOO!When I tell you this man quite literally went above and beyond; the air compressor was missing the gauge, and—without hesitation—he replaced the part at a nearby Harbor Freight, then did what I couldn’t do. I was so elated to have my car drivable again, and I owe it all to Dusty. A professional man with a devoted attitude.Once again, DUSTY made it all happen, and he was happy to do it too! In such an anxious situation, he never lost his cool, despite it being so cold…ice cream could warm you right up.I’m now leaving with experience on how to prepare for long drives!
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January 2024 by Pietro Rotondi
Alice was very kind, helpful and professional.
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January 2024 by Holly King
Shonny was amazing! She was so kind and showed up with a smile even in the rain. I am a business owner myself and I feel that these are the employees we strive for when we hire people in today’s world. Please up her pay for sure! Her efficiency and customer service were on point. I will definitely use this business again. Thank you so much!
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January 2024 by thomas madden
Flat tire, AAA, SHONNY WAS THERE FAST. CHANGED TIRE LIKE SHE WAS COMPETING FOR A NASCAR JOB. PERSONALITY WAS THE BEST. LIKED HER ALOT
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January 2024 by Sharon Driesch
Timely response & technician Shonny was knowledgeable, prepared, courteous & a pleasure to work with. If you have to have a flat tire, this is an excellent service to use.
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November 2023 by Jovae Ree
Good company. Was a little bit of wait time but they communicated with me and answered every single one of my phone calls. The drivers that came out to help me were very nice I wish I had their names. I recommend.Service: Battery service
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November 2023 by 928 Painting
THEIVES...... the towed my truck and travel trailer. From the accident which was fine.. they did not think I was coming to get my belongings cause I was from AZ. Well I made it. 2 days b4 deadline. And my $1000 dollar Lincoln wire feed welder was taken and my Milwaukee pack out with multiple m18 cordless tools were missing to . Another 1200 dollars. DO NOT USE THEM . AT ANY COST . UPDATE got part of the Milwaukee pack out. But it was empty so still missing about $1400. Of tools and a part of the pack outServices: Special vehicle towing
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November 2023 by Devon Denmark
they dont offer motorcycle towing!!!!I went to their website, the site stated that they offered motorcycle towing, called and asked to sheadule a motorcycle tow. they DO NOT offer the service.
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October 2023 by Coyote Cojo
A bad experience based on a tired dispatcher was corrected by the office staff in a heartbeat. The driver was super nice. The office staff corrected whatever was wrong with diligence and demonstrated care and professionalism. Thanks!
