“Wow, Dawn was incredibly helpful as I navigated opening an account, for my elderly father, as his POA. She was patient with my questions and went above and beyond!”
“Been with this bank for 5 years. The tellers are very kind and help with any problem. Had to talk to the bank owner once and was very understanding and helped me.”
“The Branch in Killeen TX is the best in Central Texas, Very professional and knowledgeable, They listen to your needs and try their best to satisfy the client, Their Customer Service is 110%.”
“This credit union is amazing, I have been with them since I was probably 18 and now I'm almost 40 yrs old! I have closer to home options with flexible hours to fit my schedule, but year after year I choose to stay with GCTFCU. The staff work together in unison, if you like going to a business where you will be treated with dignity and like family, this Credit Union strives to do that! Thanks GCTFCU.”
12:00 PM - 4:00 PM
3304 Community Blvd, Killeen“The drive thru Tellers, we'll shoot all the Tellers, and very friendly, helpful, and speedy. It's the highlight of my daily routine to drop off my deposit.”
“Always treat me with respect and kindness. Unfortunately the machine that makes the debit cards was not in service. I'll have to make another trip to get my new card.”
“I have been a member since 1987. While I was saddened when the Copperas Cove office closed, the Killeen office has always been exceptional, and the staff that I have spoken with on the phone over the years have always been professional, friendly and knowledgeable.”
“I was looking for a Western Union location in Killeen, and the first two places I went to either said they no longer did Western Union, or they did not have enough money in their register.So, I went to First National Bank Texas.They were extremely friendly, and I was able to get the money my friend sent to me within minutes.Also, in the past, I’ve experienced when picking up money, the employees treat you like a bum.What does it matter if I am sending money, or receiving money. Everybody deserves to be treated with respect and dignity.The teller I worked with was Xaymara. She was very professional, knowledgeable, and before I left gave me a brochure about their bank, and told me that if I would ever like to open an account with them, she would be happy to help me.The facility is very clean, and every worker was very nice.I highly recommend this bank.”
“Stopped in this morning to make a withdrawal and pick up some Check Book registers. Staff was very upbeat during my visit and wishing everyone a Merry Christmas and a Happy New Year as you left their work space. The receptionist sorry I can not remember her name and I apologize was very easy too talk to too and gave me all of the checkbook registers I needed. This is why I will not bank with anyone else for any major banking evolutions, have always done my car loans with them over 35 years worth. Can not go wrong with dealing with Navy Federal Credit union no matter where you do it in the United States. KEEP UP THE GREAT WORK”
“Familiar faces always pleasant. They will treat everyone like they have been coming to their location for years. The staff is very dedicated to the costumers. Regardless of how busy they get they all work as a team to serve everyone”
“Every time I come here the customer service is impeccable. I very much enjoy all of the communication that I've had with each employee. The employees are very attentive and they always acknowledge my presence. Customer service is very important to me. If I go into a business and I am not acknowledged I will leave and not do business with that company. Thank you to each and every employee for their dedication to take care of the needs of their customers. I'm very grateful to be a customer of 1st National Ban”
“Nancy Romfh is hands down the best I’ve experienced in bank lending! She takes care of you like you’re her own family member! I highly, highly recommend going through her on your next home purchase. I just finished up my second home closing with her with ease and comfort. Such a smooth transaction both times. She is friendly and very responsive! Call her up today and get that dream home from Nancy!! Thank you Nancy and Cadence Team.-Luke Mayo”
“The friendliest bank employees you will ever have the pleasure of conducting business with. ?
Although there was this one time they took someone I love away but I guess they were only trying to make sure my friend was safe so it's cool. Thanks!”
“Anytime I ever go in there, my problem is quickly addressed by a banker and it is quick and easy to fix my problems whether with my login on my app, taking cash out, learning financial literacy and it's quick and easy to make a bank account or savings account of any kind. The customer service is always nice ?”
“I went today to open a checking and savings account about 45 minutes before they closed and got perfect service. Melissa helped me and she was able to quickly know what account I needed after I answered a few questions and thoroughly explained the details of why the account was best for me and was able to answer any questions I had.”
“Miguel was so helpful I was looking for recurring payments but couldn't understand what I needed to do. He showed me what I needed to do with a professional smile and friendly. AWESOME JOB!!!”
Open 24 hours
First Texas Bank, Killeen
“The whole staff is fantastic and very knowledgeable in the whole process and will be with you every step of the way ensuring you are well informed with the process.”