July 2024
While the service itself is ok the return equipment needs a different process. I should not have to wait on a long waitlist just to drop off equipment. Perhaps having someone dedicated to just that service would help.
June 2024
Better to set up an appointment rather than walking in.
June 2024
I have decided to stop my spectrum TV, and just go with basic service. It took me 30 minutes to get someone to help me. The call dropped, when I called back I was on hold for 46 minutes before I gave up. I wonder if they will let me be that slow in paying?
