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December 2024 by Eric Benningfield
This guy needs the city reported on him. He moves all the cars into the street and makes it almost impossible to drive down it. Shouldn’t he keep the cars on his property? How does he keep other customers cars from getting damaged. This is very aggravating. You can tell he only cares about himself. I will never give him my business. Damn shame!
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December 2024 by April Freeman
I've taken both of my foreign vehicles (Range rover and Audi) and Mr Robinson not only diagnosed but fixed everything without price gouging and very fast service and had me back on the road in no time! If you want quality work at a great price please take your vehicle to Robinsons Automotive, you won't be disappointed! Thank you Mr Robinson!!
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November 2024 by MilliMel Johnson
I recently had my transmission fluid changed and it was at such a reasonable price that, I stopped looking else where. As a single woman not wanting to be taken advantage of in my pockets or the work needed, you can’t imagine what waiting was like. Mr.Robinson made me feel welcome to wait, provided water and it may not sound like much but, the bathroom was presentable and clean for a lady! He made sure that all was fair in service, price and that, the technicians were thorough and kind. That sold me and now, all of my vehicle needs will be done at Robinson Automotive. Thank you so much, for looking out for my safety and the safety of my vehicle.
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November 2024 by shun tubbs
Part one: In a time of need, they really came through for me. The secretary is very kind and very knowledgeable . The entire staff is very professional and they really know what they are doing. I definitely recommend this place if you want people that are dependable. Thanks again
Part two: As a psychologist/scholar that studies many areas of society, I really didn’t want to do this review but I literally got fed up with this company. I’m not sure why these other customers said what they said but they must know the owner or something because ain’t no way this company deserves a 4.6 rating.
Yes I said what I said in part of the review ( a month ago) but I figured out that they only wanted the money (2,800) dollars. So now let me explain as a psychologist. I went to Robinson automotive because I was having a problem with a squeaking serpentine belt so he told me that the belt was rerouted so I would need to get the serpentine belt plus something done to the ac. So I was like that’s fine and he told me the cost was 2,800. Ok so included in the cost a ambient temp sensor. I kept telling them about the ambient temp sensor over and over again. I got the car back and I noticed that the scene on the car still said-40. So then after like a week the car started over heating sometimes. Mind you, before they got the car it never over heated not one time. I only went to them because the squeaking noise was irritating.
Ok so I called the technician and was saying that the car was running fine when I left and the ac was blowing cold air. I told them I’m a psychologist and if I’m treating a patient, it doesn’t mean that the patient is going to be the next day or even weeks after ( I’m trying to be logical at this point). So the technician went on say that he doesn’t have a good memory. I asked Mr Robinson, if the technician doesn’t have a good memory why is he working on cars because the technician said over and over again that he doesn’t have a good memory. When working on cars, memory is very important. So when I kept pressing them about the ambient temp sensor, he told me that he put a faulty temp sensor in but let me remind y’all on how many times I told them about the ambient temp sensor. So after researching, this is what I found. I wanna tell y’all that they play word games and try to through people off also because when I kept telling them about the ambient temp sensor he would say things like the car blows cold air. I wasn’t about to keep going back and forth with them because I could literally see what was going on. They wasn’t going to take accountability for happen to the car after I left which I ended up taking it back to them and then they charged me 2,600 more dollars. In all I was out of almost 6,000.
Now y’all can read this and make a judgment but I wouldn’t ever go back to this place. Let alone, they where supposed to plug the tire and I just looked outside and it was left off. SMH
Research says: A malfunctioning ATS can lead to various symptoms in a vehicle. Common signs of a faulty ATS include: Reduced Engine Performance: Inaccurate temperature readings can cause the ECM to make incorrect adjustments to the air-fuel mixture, resulting in decreased engine power, acceleration, and responsiveness.
sensor can create problems like a disengaged compressor clutch, incorrect temperature gauge readings, and a malfunctioning automatic mode in the HVAC system
Compressor Clutch Won’t Engage
This doesn’t happen on every vehicle when the ambient sensor input is lost. It’s more likely to happen on vehicles with automatic climate control.
Since the compressor pulley is constantly rotated by an accessory belt, it has a clutch that connects the compressor to the pulley when the air-conditioning system (A/C) is turned on.
Excessive Emissions: A malfunctioning ambient air temperature sensor can impact the vehicle's emissions control system, leading to in
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August 2024 by Cody Fry
I have an old 2001 F150 that I’ve taken to Robinson Automotive for a variety of repairs and work. They always provide superb service! They are very friendly and fast. They are also extremely honest and trustworthy which is a must when choosing an auto mechanic. I highly recommend you reach out to them first or call them for a second opinion if you already have a quote from a different shop. They are honest, friendly and offer very fair pricing. You won’t be disappointed!
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June 2024 by Cicely Johnson
Reggie has been working on my cars since the early 2000’s. He’s A1 and stand behind his work. Reliable , trustworthy , good prices and quality work.
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May 2024 by Zoe Levin
My name is Fátima, I have known Mr. Robinson since, 2010 and keep doing business with him, I lost him for a while but fortunately I found him again and he had worked on all my vehicles 🚗 always providing THE BEST HONEST, FARE PRICES, AND PROFESSIONAL SERVICE, HE ALWAYS PROVIDED, he is a very considerate person when it comes to work with you on the charges. His best interest is to make sure your vehicle is fixed to the best of his knowledge and to provide with a worth trusted customer relationship. He definitely treats you as a family. ROBINSON AUTOMOTIVE IS THE BEST PLACE TO BRING YOUR VEHICLES AND HAVE IT SERVICE!!!
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March 2024 by Brittany H.
This has been my mechanic since my first vehicle when I was 16 years old. I'm 33 now and have never been let down. he is affordable, reliable and trustworthy.
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February 2024 by yvonne jimenez
He is honest in telling you what’s wrong and if he cannot figure it out he will tell you as well with any suggestions that can apply to the situation. We will continue to take our vehicles to him when necessary. Highly recommended him.
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February 2024 by edward gomez
Affordable, Friendly, Very knowledgable, and they keep you updated on the work being done. They even saved all the old parts for me to review. When was the last time an automotive shop did that. Thanks Reggie. Will definitely use them again.
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January 2024 by LOIS HANUSCH
Reggie & his crew were wonderful. Very reasonable & knowledgeable. Great work! Car is running remarkably. Thanks
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January 2024 by Sara Fry
Mr. Robinson is a great guy who runs a tight shop. I can't recommend him more!
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January 2024 by Daniel Young
Great mechanic on hand.
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December 2023 by Kevin E
Robinsons Automotive will be my new go-to shop if I ever have any other car troubles in Killeen. I needed an alternator replacement and they got quoted me the best price, and got me in and out quickly. They were much more honest, quicker, and affordable than any other place I’ve called or been to in Killeen. Shoutout to owner Reggie and mechanic Big Red they were easy to talk to and ask questions. I highly recommend them over any of those major chains and I will be back for anything I need.
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December 2023 by Paul Huff
Robinson's Auto is a SECRET in Killeen,TX. This place is the BEST establishment to FIX your vehicle,,because of POPULAR demand and PRICES he is USUALLY booked. If he ever works on your vehicle you won't be DISAPPOINTED.