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February 2024 by milo aron
I was a little anxious coming into the store due to the reviews here, but the service was great and convenient. I made an appointment ahead of time, signed in on the kiosk, and they took me in on-time. The bloodwork was quick, and the doctor was nice.
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February 2024 by Isabel S. Churchill
Came here twice to have a large amount of blood work done. The staff was very nice and super efficient. I sometimes have trouble with my blood work due to small veins but both times the employee was super gentle and I didn't feel any discomfort. I wouldn't hesitate to go back.
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January 2024 by Caleb Douglas
The folks that work here are beyond rude. They insisted that I sign documents that I was not given the chance to read, and when I asked what I was signing, I was rudely told "your name." When I asked where I could wash my hands after a urinalysis, since the bathroom didn't have soap, they were even rude in handing me a pump of soap and telling me to leave it in the bathroom since "obviously" that's where it goes.
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January 2024 by patricia thomas
Horrible wait times! Make an appointment do not walk in. You’ve been warned!
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January 2024 by Emmanuel Asante
Great location and service. Made an appointment for 11:40 AM for some blood work. Was out in 5 mins. Negative reviews are walkins that forget that appointments take precedence over them.
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January 2024 by Jay Jay
I would give this place a big old 0 if I could. This place is unprofessional and the ugly attitude the staff carries is worse then a disease itself. If ya'll can't work with people then DON'T WORK!!! All 3 of y'all mf can't be polite towards the people y'all suppose to get samples from. Be professional and respectful!!!
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December 2023 by J H
The automated system is so bad it doesn't give you any options please fix the whole system start from scratch.
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October 2023 by ivy Diaz
I never got the ladies names but my experience here was nothing short of disappointing and unprofessional. Firstly I failed to give the right amount of urine for my screening and the lady told me to go back out to the lobby and try again when I have to go. I was told nothing else. I had my 5 month old baby with me so I most certainly wasn’t planning on staying long. Finally I felt the urge to use the restroom so I knocked on the door to let them know. I was greeted by another lady that told me she couldn’t take me back because she wasn’t the one who opened my test. I would have to wait an hour for the lady who initially started my test to come back from lunch. I understand breaks are needed but never have I ever (I work as a medical assistant in a clinic/lab setting) have I heard of leaving a patient/paying customer waiting for someone to come back from break once already seen and started before a break. When you start something you finish it you don’t just leave. She never told me anything I had other plans and things that needed to be done and she never considered that. The lady actually came out after I got the news and was combative. I was upset and told her she should have told me I’d have to wait a whole hour before she took her break and she told me that was her “personal business” and had nothing to do with me. It had everything to do with me as I’m the one who has to sit and wait for her now. The waiting wasn’t really my issues it was the fact that there was no communication and no consideration for me or my time. Very unprofessional and ugly to do towards someone. I wish I was at least given some alternatives. Instead I was also told I couldn’t leave or I would have to pay for my screening again. And I couldn’t reschedule because I would also have to pay for my screening again.
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September 2023 by Tim Black
Google says they’re open on Saturdays. They are not open on Saturdays.If I could give a 0 star review, I would. I went back to do the urinalysis, got there an hour before they closed, and was rudely told they would not see me today. I explained it had to be today and was told “ok?”The complete lack of professionalism and utterly rude behavior is indicative of a company that no one should support and should be shut down.
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September 2023 by Carlos Vasquez
On Google it sayss it is open on Saturday and it is CLOSED!!!! can't reach them directly! Is this a Google or quest problem?
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September 2023 by Brianna Perez
Needed a drug test and went online to make an appointment which proved to be the best decision. Got checked in around 20 mins before my scheduled appointment time and they had me out and ready to go before my scheduled appointment time even arrived. Very fast and very easy. Having an appointment makes everything go by much faster and you obviously have priority over walk ins. The lady that was helping me was also very nice which was appreciated!
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September 2023 by Amy Simpson-Greene
I made an appointment for some routine bloodwork and was in and out in less than 20 minutes. You do a self check-in on a kiosk with your license.I was apprehensive due to the reviews I read here, but if you make an appointment and follow instructions then you'll have no issue. I found the ladies I dealt with to be super sweet and the blood draw was perfect. I was pleasantly surprised by the experience.
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September 2023 by Zsamiel H
Staff was extremely rude and condescending. Almost seems as if they are trying to be confrontational instead of avoid it like the “professionals” they should be. If you’re a walk in expect to be there for hours. They will see an appointment 30 minutes before scheduled instead of starting the walking no matter how many people are on the waitlist
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August 2023 by Rod Carter
Was barely 10 minutes late to an appointment made for my job that I had one day to go to. They canceled my appointment. Told me I could wait to be a walk-in. I was the only on in the lobby and they still refused to see me and told me I would have to schedule for another day.. They have no phones so you can’t call them to tell them you’re running late. They only have like 2 workers so it takes forever to even talk to anyone.
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July 2023 by Ariel Laguna
If I could give this place a negative star I would, they are horrible, ridiculous and they should have an appointment only policy. Since they are the only people that matter. I came as a walk in waited two hours for them to tell me they are closing and can’t see me. So I made an appointment for 2:40pm on a different day I had to show up early that day and they had me wait for over 3 hours till my original scheduled appointment, due to having an appointment scheduled I was not allowed to sign in early as a walk in. Had to hold my urine for way to long, this company should be shut down and sued.
