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March 2024 by Harleigh D
Great customer service and very helpful!
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August 2023 by Lyn Fairchild
My jewelry specialist was knowledgeable, super helpful and patient as I changed my mind numerous times.
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June 2023 by Katie P
Amazing sales person, super sweet and very helpful. Helped me look for the right thing with the clothes I wear and just all around amazing service.
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May 2023 by iamlailamarie
Best shopping experience ever!! Ladies were so kind, and welcoming. Lori is such a great manager and I definitely will be returning.
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April 2023 by Jorge Perez
Gari was truly amazing. Nice sweet and professional. Will definitely go back to give her my business
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September 2022 by Ivana B.
I'm am very disappointed with the service I received. I spent quite a bit of money on the jewelry that I purchased, after being approved for the leasing program. I know the manager personally so I applied as a favor. Almost, every piece of jewelry either lost the jewels. I went up there more than once to have it replaced, and as of today, I am still waiting for the black diamond studs. I made a complaint with the corporate office and I haven't heard from them. I don't recommend purchasing jewelry from them.
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July 2022 by Myzz Vee
Celissa is Amazing—She is very knowledgeable and knows the perfect item for any occasion. Ask for her for any and all your needs ☺️
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June 2022 by Jessica Solise
The girls are awesome and took care of me so well ! I’ve gone back a couple of times to get my ears pierced. And purchase a few items for myself and others. Celissa is very helpful and explains what warranties do cover or my credit card options I have each time I have purchased - I’ve been able to get some amazing pieces at Banter ! With the holidays coming around the corner, I’m sure I will be making another purchase soon!
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June 2022 by Travio Ward
Honestly, I would have to say great customer service, friendly and knowledgeable staff. Great quality jewelry for all price ranges. Will definitely be doing more business with them in the future.
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June 2022 by Deleen Price
I was struggling to find my hubby a double piece necklace, and the ladies there were extremely helpful from finding the perfect size (not too small or not big) to accepting my patience. I will be back soon!
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June 2022 by Jaynae Moore
I absolutely love this plays the ladies and the gentleman that work here always really helpful I always get the warranty on my products and I never have a problem exchanging them if something breaks or bends. You should definitely shop here the manager is really nice and helpful
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June 2022 by G Way
Absolutely amazing!!! The people their are so friendly and knowledgeable. They answered all my questions and helped me find the perfect necklace :)) 100% would recommend
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June 2022 by allannah
The manager named celissa in Killeen mallwas great she had a smile on her face and she was very professional I got my second piercing their and it didn’t hurt.
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March 2022 by Kyia Shatswell
This is for the Killeen TX location only. I had a bad thing happen at the store Dec 21 and it was very stressful getting everything back on track. The store manager there Celissa has been nothing but amazing and helpful trying to help me get this thing resolved. It finally looks like everything is good and I’m glad its over. Big thanks to her for being patient and following up with me and getting the situation fixed.
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March 2022 by Kyia A Yarbrough-Shatswell
You always hear the bad and not the good about customer service. I purchased some items Dec 21 and I was double charged due to their machine acting up. I tried to rectify the situation myself but was getting nowhere. After hearing and seeing my frustration almost two months later Celissa step in big time to get the situation handled and everything fixed. She kept following up with me. Finally everything is handled.
