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November 2023 by David Bryant Mitchell
I had a business event and at the last minute needed 200 branded balloons filled and delivered the next day.They worked with me to make sure I had what I needed and made the event a success as the balloons were a key component.Special shoutout to Krystle for being creative and leading the way.Thanks to the staff on Saturday morning that put the plan in action and made it a success.Thank you!
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November 2023 by kcharra branch
When I came into the store I was greeted a welcome. When it came to my purchase I was unsure to purchase because I didn't want the big pack of balloons and I was definitely on a budget. I was about to walk out without anything, when I was greeted by Kenedi, hope I spelled her name correctly, it starts with a K, I know. She ask did I find what i was looking for, I replied no. She then asked what I was looking for, and then started to find me different options, that I did think or know were available. I found some different options still fit into my theme party and at a budget. I was so happy and pleased that she stoped me, took out the time to assist and make my day brighter. She went out and beyond my expectations what customer service should look like and feel. The whole staff was friendly and professional.I would recommend this store 10 out of 10 anytime.
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September 2023 by Anonymous
Didn't have Gender reveal bombs. After customer service person explained why, totally made sense. Thank you
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September 2023 by Justin Nash
Tiana at party city killeen was super helpful. Thank you.
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July 2023 by Latasha Meeks
The staff was super friendly, and helpful. The store was clean, and organized. I would recommend this story
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June 2023 by Darius Bennett
If I could not give a star, I would because there is now reason this guy, at Party City in Killeen, TX to be this blatantly rude to my wife. Now I wasn’t there with my wife and daughter but when they come home as upset as they are, we have an issues. I will be going up there tomorrow to talk to a manager because I don’t appreciate this guy treating my wife differently then what he did with the two females in front of her. Most of all, in front of my preteen daughter. So I will be talking to someone about this.
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June 2023 by Pedro Rodriguezortiz
Greta place with just about all you need to decorate your party with. The staff is friendly and gives great suggestions for mixing and matching to help you get the most out of your party decor. The helium balloons are great priced and have a huge variety of latex and tinsel themes balloons. Check them out you won't regret stipping by.
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June 2023 by Amarie Rose
Brought my own balloons in just to get pumped with helium and the cashier made me wait until 4-5 customers were done getting rung up at the cashier after me to finally do my balloons 20-30 minutes later. So annoyed!!
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June 2023 by Angelia Rojas
The poor cashier was overwhelmed and needed help. It was graduation time in the town, it seems like the manager would know it would be busy and assign enough staff.
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June 2023 by Virginia Kessel
They had exactly what I needed at a better price than I expected!
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May 2023 by Alfreda horn knight
Party City know they are wrong for their helium prices. I got 4 Balloons (2-5s 2-0s) blown up and paid 49 and some change. Had I known that I wouldn't have gotten them. I gave them a 2 star only because the customer service was great.
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April 2023 by Starmickey1222
I love this store and the atmosphere here is calm and nice
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March 2023 by L S John
Overall, great service and a vast inventory of party supplies! More likely than not, you will find what you're looking for or a comparable alternative. Some foil balloon prices are steep and on several occasions, the balloons began deflating too soon. The foil are suppose to last 24 hours and the latex at least 6 but I've experienced issues a few times with premature deflating (the foil balloon in the pic is less than 2 hours from pick-up). I love their variety and design choices for both their foil and latex but honestly, foil balloons specially from HEB and the Dollar Tree have lasted days.
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January 2023 by Chazia Miles
Love the staff and management. Great selection and variety.
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January 2023 by Bruce Morgan
Stop by late night , And they assisted me with All the birthday supplies I needed for the next day
