Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, knowledgeable, and professional. They provide impeccable customer service, walking customers through the best plans and assisting with upgrades or replacements. Employees are noted for going above and beyond, making the place feel alive and welcoming. The service is described as amazing, thorough, and awesome. Customers report they will be back and definitely recommend going to this place to get phones.
Cant remember the ladies' name but she helped me without hesitation and a bunch of silly questions. I explained what I needed, she called the customer support and within 5 minutes I was good to go.
July 2024
Deanna was very helpful and nice. Although I didn't purchase anything today, I will be back soon. Very knowledgeable about different plans and why.
June 2024
I couldn't wait any longer to share my experience with Deanna and Michelle at your W.S. Young location. I came in town to help my Mom with her phone replacement. From the minute we walked in this location, these two employees provided impeccable customer service. They should be applauded and recognized.
