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October 2023 by Bonnie Bell Bright
They are Number one in business, thanks for y'all service too my vehicle and love shown with respectable mechanics
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September 2023 by Dion Urbina
Paid for a diagnostic for a steering fluid leak. Mechanic found 1 leak, so I ordered part and was supposed to come in the next day. I came in the next morning and found out that the part was never ordered in their system so they ordered it again and it came in the next morning. That next morning I came in to get the part put in, then the mechanic found a leak on my brake booster that he failed to find during the diagnostic. He then said I would have to buy another one and it would come in the next morning. That is what I did and when I came in the next morning for that, he came up to me and said he had found another leak in a hose. I had to buy another hose that day. This would have went a lot smoother if the mechanic didn’t just stop the diagnostic after finding the first leak and checked the whole system. Not to mention that I was on a tight timeline and this place has wasted 3 of my days. They only cut off about a hundred bucks for all the trouble they put me throughService: Steering & suspension repair
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September 2023 by Glen Lindsey
First time I have used Mayo Autoworks #1.....They have earned my business for life. I brought my daughters car in for an oil and filter change and was greeted with a smile and respect. Everyone was very friendly but also everyone was working their butts off. No one standing around at this place! Not only did they do what I had asked them to, and quickly, they informed me that the cabin air filter was pretty bad....I didn't even know the car had one and it had never been replaced (6 years old). Their prices are more than fair and considering the service you get, they cannot be beat. Like I said, all of my vehicles will be coming to Mayo Autoworks #1, they are The Best in the area.Services: Transmission
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August 2023 by Mar Kay
husband took his car in for a simple diagnostic saturday morning. they didn’t contact us all day, so we finally called them to check up on it. they said they would call us when it’s been looked at. the airtag we had left in the car was moving down the road, so we figured they had started work for it. the shop finally closes, no call. and of course, they’re closed the next day and our air tag isn’t picking up a location. so we call monday morning when they open… they still haven’t even looked at it?????? idk how these people are open.
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August 2023 by Holly Chumbley
Bad experience with these people, I been trying to get the owners contact information so I can info them of the horrible business and what they are doing to customers and still no information, just save yourself and your money, go elsewhere! update 8-2-2023.. don't believe them when they respond to your reviews, they don't communicate with anyone that they owe!!! Keep leaving your reviews people especially when they respond, reviews matter and make a difference !
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August 2023 by Scotty Richardson Jr
Alright the mechanic was amazing. I did some work on my pathfinder something didn't feel right. Took it in they diagnosed it and replaced some stuff. Sadly it did not fix the issue. The next day the mechanic agreed to fix it for free since I already paid for it. The girl that runs the desk I absolutely hate. She is rude and disrespectful and wanted me to pay again. On multiple occasions she tried to make me feel dumb and showed absolutely no respect for customers. Should be fired
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August 2023 by William Dobbs
Went there today, 11 Aug 2023, for a peace of mind repair. Earlier in the week, I had replaced my thermostat and both radiator hoses. What should have been a pretty simple job ended up not being so once I tried to put the new lower radiator hose quick connect on. Apparently, the quick connect, guided by alignment notches, should have been put on and locked in place first before attaching the other end to the engine. I did it backwards and ended up with a not firmly seated and secured quick connect. At first it leaked and i took it back off and tried to reaseat it. That worked in that I didnt see any more leaks, but it didn't look like it was seated. I worried that it would come off under pressure. I finally decided to take it in to Mayo as they are the closest repair shop to me and I felt safe getting the truck there. I checked in, explained my problem and then took a seat. I was fully expecting to pay at least what I'm going to call an "Owner Anxiety Fee." Paying for peace of mind and safety would have been worth it. After ten minutes or less, the technician came in, told me I was fixed up and have a nice day. He didn't even have to bring the vehicle in the bay. I'm super pleased, and I will keep bringing my vehicles here. I do try to do what I can myself to try and save money, and prices everywhere kind of push me to do more than what I thought I could, but having a good backstop in Mayo just up the road from me is a comfort.Service: General repairs & maintenance
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August 2023 by Brandon Denson
Amazing service!!!!!! Every employee we had interaction with went the extra mile to help and make it a pleasant experience!!!!! Had our car in and out quickly!!!!! Will definitely use them for any of our vehicle needs and highly recommend using them.
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August 2023 by Michael Santa
my tire had a nail in it. so i decided to come to mayo. My father told me that they charged $12 a plug. They charged me $24 thats fine i dont really care as long as my tire is fine. 7 days later i am in a parking lot with a tire spewing air out the patch that they had "fixed". I will never come back and I will warn everyone I know in the future. One of the worst experiences ive had with a business.
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August 2023 by Marissa Smith
husband took his car in for a simple diagnostic saturday morning. they didn’t contact us all day, so we finally called them to check up on it. they said they would call us when it’s been looked at. the airtag we had left in the car was moving down the road, so we figured they had started work for it. the shop finally closes, no call. and of course, they’re closed the next day and our air tag isn’t picking up a location. so we call monday morning when they open… they still haven’t even looked at it?????? idk how these people are open.
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June 2023 by J F.
Where to even start. I was going to give Mayo the benefit of the doubt, but I can no longer hold my tongue. I had my Troy Bilt riding lawn mower serviced by Mayo and this is the story. I initially called Mayo March 14, 2023, to schedule a service for my riding mower. The mower had a gas leak and an oil leak. I also requested a full annual service. Mayo picked up my mower, serviced it and returned it about a week later. When they returned it, all appeared to be fine. I paid them $356.68 for the bill. A few days later I used the mower for the first time after the service, was cutting my grass and the mower quit running after about 5 minutes. I started it back up, continued cutting the grass, and it died again a few minutes later. After that, it would start, but would die again almost immediately. I put the mower back in the garage, and the next morning noticed that the mower had developed a massive gas leak. I called Mayo and they came to my home, picked the mower up, and took it back to the shop. The mower remained in the shop for a full 6 weeks. I called numerous times and was informed that it was almost done. When they finally informed me it was fixed, they charged me another $350.00, and bought it back to my home and dropped it off . We tested it and the mower ran for a few minutes then shut off. It started, ran for a few minutes, and continuously shut off. Back to the shop it went. That very same day, a few hours later, Mayo dropped my mower back off at my home informing me it was fixed. We tested it, and again it ran for a few minutes and shut off. Back to shop it went again. Two days later, the mower was again dropped off at my home, and I was informed that it was fixed. We tested it and it ran continuously without shutting off, so I put it in the garage. The next day, I went to the garage to further inspect the mower and noticed that the left front tire and left rear tire were completely flat. BOTH tires had holes in them. Mayo had plugged the rear tire, but it had a slow leak. The front tire had a hole as well and when I put air in it, I could hear it slowly leaking out. I tried to plug the tire but the plug failed. I also noticed that the oil dipstick was loose, and the mower was one half quart low on oil. I went to tractor supply and spent $68.00 for a new front tire. After putting the new tire on the mower and adding oil to the mower, I took it on a test run and it seemed to work fine. I will see how it performs in the coming weeks when I have to cut the grass. If it works, I'm just going to thank my lucky stars. In a nutshell, I WOULD NOT recommend Mayo AutoWorks for lawn mower repair. This experience has not been pleasant, and I will never again use their services for anything.
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May 2023 by Brittany Bromley
Husband blew his tire on his way to work, put the donut on and drove to Walmart. Only needed a patch job done and was going to put the tire on himself in the parking lot. One hour passes by and he asked for a status update, was told it would be another hour before they got to it. For a 5 minute job.Came to Mayo, they pulled it in, patched it up, changed it for him. In and out within 15 minutes, only charged $20. I will NEVER go to Walmart again. 10/10 would recommend MayoService: Tires
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April 2023 by Bob S.
Took my expedition for an oil change and the door handle was broken when I returned for my vehicle. I talked to the guy in the front desk, when he asked the tech he said it was like that and that was it. No questions asked, not doubting the tech and I left with a broken handle. Mayo no bueno!!
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March 2023 by Todd P.
I stopped in needing a bolt losened on my mower blade. Within 5 minutes the gentleman had it loosened and I was on my way at no cost. I will be a loyal customer for small engine repair from now on.
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March 2023 by Riley Parkinson
My car cut out and was having acceleration problems. Was charged $1000 to fix a fuel pump and also paid to run a diagnostic on it. Same issue a few days later. Dropped it off with instructions not to do ANYTHING without my go ahead. Well they went ahead and changed another part that also did not solve the problem. $1200 later and still have the same issue and new parts I did not give permission the install. Started reading reviews and it looks like they have done this to more then just me.