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September 2024 by Fonju Zifor
She was very good with me. She understand me so much I’m talking because of my accent. She took all her time to make me understand everything. She said she’s the only girl that works in that place. I forgot her name.
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September 2024 by Samantha Benn
Friendly and knowledgeable staff
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September 2024 by Crystal Woodard
My husband and I were in search of buying a new mattress and box springs, and Labor Day is a good time to buy. So the second place we went was to Mattress Firm in Killeen. Gilbert was the guy working there and telling us about the different mattresses and which ones could possibly help us with are certain sleep issues. I have to say Gilbert was very knowledgeable and very kind and friendly. He took his time in helping us find the best one for our needs. The prices and deals at Mattress Firm were better than where we looked at before going there. Plus to my surprise I didn't have to get a box spring because I got a free adjustable bed to go with my mattress. ( It was a deal that went with certain mattresses only) but what a good deal. Thank you so much Gilbert.
I HIGHLY recommend Mattress Firm in Killeen if you need a good mattress.
I would go there again.
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September 2024 by Dee Dee
Great fast service i walked in and purchased what i had called for in advance with in 15 minutes
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August 2024 by Raisa Adams
The SALE was a SALE, you hear me! Norman is so awesome. He was very knowledgeable and helpful. He ran around the store with me with no problems. He was able to answer all my questions. He even reached out to a sister store to go the extra mile. I will definitely go back and shop with him!
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August 2024 by Mark Smith
The salesman was very knowledgeable and professional, and just plain nice man. He helped me pick out the right mattress for just for me and my bad back.
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August 2024 by Karen Morrow
My sales rep name Tatjana was very nice and knowledgeable on the products in the store
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August 2024 by Richard Speicher
Tatiana was really knowledgeable and helpful!
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August 2024 by Douglas Jasper
Our sales rep was awesome. Super helpful. It was truly a fun experience finding the right mattress for us.
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August 2024 by Angel Rodriguez
Norman, it a great salesman. Mattress Firm should hire more people like Norman. Extremely Professional.
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August 2024 by Eugene Bishop
Norman was extremely helpful and very patient with me. I appreciate his attention to detail and making sure I got what I wanted within my budget! Great job!
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July 2024 by linda campbell
I enjoyed buying a mattress today from Mattress Firm in KilleenTexas!!! The sleep expert Gilbert was very knowledgeable and took his time with me !!! I appreciated that because I really didn't know much about mattresses!!! Very Happy with my choice and can’t wait to try it out!!! Thank you Gilbert!!!
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July 2024 by Jon Lewis
Great customer service, and my Mattress Expert Norman was very knowledgeable at his craft. I definitely recommend this Mattress Firm location.
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July 2024 by Corrie Minique
Great customer service. The gentleman was extremely patient and accommodating.
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July 2024 by K Kolorado
Came in with our daughter to buy her a new mattress. Norman was fabulous!! He explained all the different styles, firmness, and all the perks of the different mattress that we decided to buy one ourselves. We live in Colorado and he was able to set up delivery to our house several states away.
I can’t say enough great things about Norman and his knowledge. Thank you Norman and Mattress Firm.
