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November 2023 by Stephanie Scates
Nicest dealership we’ve ever bought a truck from, Josh and Lauren were great! Everyone was wonderful. We’ll be back.
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November 2023 by Tutty Rodriguez
Antoine was amazingly helpful in assisting me in the purchasing of my new automobile. He worked together with his supervisor to get me the very best deal possible. I was so impressed by his drive and dedication to Nyle Maxwell. Micah, in the maintenance department was also helpful as I initially came by to have the oil changed and tires rotated on the vehicle I ended up exchanging for. The finance young lady was great in her explanations to me making sure I understood everything before I signed my documents. You have a wonderful team there.
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October 2023 by Danon Mojica
Highly recommend Nyle Maxwell of Killeen. I promise you that nobody can or will beat their rates. Also HIGHLY recommend Cody Clifford as a sales rep, I told him what I visioned myself driving and he stayed completely honest with me about everything and kept it 100 percent real and that’s what I value in a sales rep. After all the hard work he has put, he made my vision come a reality and I promise you that he will take care of yours too! Also would like to shout out Mr. Derek Jenkins from finance for taking care of me. Overall I rate them 10 out of 10 and where are you going to find better prices? If you’re needing a vehicle please try them out and you will not be disappointed.
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September 2023 by Sammy M.
So I brought my truck in for service since I had two service messages in my dash. First one was service air suspension and second one was service towing sensor. So after the dealership holding on to my truck for over a half day the service technician who is their suspension expert stated I needed a new batter with more cranking amps than what the factory suggest I put into my vehicle. That the battery I had which was two weeks old was no good. So he said I should go buy a larger battery from Midas. I then took my vehicle to MacHaik dodge in Temple and they determined it was a leaking air bag. Once they replaced the air bag there were no more service messages and the truck has ran fine since, over 6 months now. Moral of the story take your vehicle to a reputable dealership that actually employs certified mechanics that can diagnose your vehicle's issues correctly. I even spoke to the service technician at Nyle Maxwell and he swore it was a battery issue. Did he verify it with the computer or was it just laziness or maybe just incompetence.
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September 2023 by Juan Rodriguez
I always buy from this dealer, and my sales guy (Cody Banks) he is the best of the best, very polite and professional second to none.The Management team will go the extra mile to earn your bussiness, please come do your deals at Nyle Maxwell of Killeen and work with Shown Ford, Cody and his finance Guru Travis Chambers, Mr Chambers thanks for making it happened.If you want to have the best deal on your next vehicle come see them.Thanks Guys!!!
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September 2023 by Demetri Kostakis
I was in the market for a used car which is typically a terrible experience and after talking to many dealers all over, I had a really great time talking with everyone over at Nyle Maxwell. I primarily worked with Nick and he was very kind and helpful as I asked for information. He was honest and I felt comfortable with my decision to buy with them without being pressured like at most other places. Would definitely recommend giving them your business!
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September 2023 by Eric Thompson
We drove in from Lorena to test drive an Accord. Made a call in the morning and booked a test drive. We met with Ya-Ya (Yanic Yesenia) who was very friendly and easy to work with. Super smooth process that was easier than most other places we've purchased from. Made an offer and got a great deal!
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August 2023 by Sam M.
I brought my Ram truck in for service since since I had two evic messages on the dash. The first message was service air suspension and the second was trailer brake controller service. So after having the truck for about four hours I get a text that they will need to keep the truck overnight. Then an hour later I get a text that they will not need to keep the truck overnight to come and pick it up. I show up at the service department and I ask what the issue was and I'm being told it's my battery and that I need a bigger battery in my truck than what is recommended from the manufacturer. I then told them I just put in a new battery two weeks ago and that it's not my battery. Then I ask about the two specific messages that were displayed on my dash. Then I ask to speak to the service tech that was working on my truck and he was adamant that it was my battery since I bought an AGM battery from Oreilly auto parts and for me to go and buy a battery from Midas up the street. So they were not able to repair my truck due to the incompetence of the service tech. On the plus side they did not charge me for the diagnostic fee, since they were not able to repair my truck. I then limp it to Mac Haik Dodge in Temple for the very same reason. They diagnosed my truck and found out it was a leaking driver side air bag related to the suspension. They replaced the air bag and all the codes went away. So I would recommend stay away from Nile Maxwells service department as their tech need more trading even after I was told their best master suspension tech was looking at my truck.
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August 2023 by Elizabeth B.
I bought my 2023 Jeep Grand Cherokee L Overland edition from Nyle Maxwell on 12/21/22. I'm from DFW so had to drive down and pickup my Jeep a week or so later. Within the first couple weeks of having my new Jeep, I noticed a crack in the leather on the seat on the front passenger side. I contacted the dealership and they were able to order me a replacement piece. This took about a month to get in, but no big deal as long as my issue was being addressed. I drove back down to Killeen and dropped it off for them to fix. Upon getting into my car to drive it off the lot, I noticed the BRAND NEW piece they just installed had a crack in the leather in a separate spot! Thankfully I saw it before I drove off the lot. So much for quality control. I showed it to them and they again said they would order another replacement. Almost a month later I was back down in Killeen to have them fix it. This time the leather was good. Fast forward to this past month (7 months having this Jeep), and I get out of the passenger side and notice two small areas of the top of the seat where the leather had flaked. I sent an email to my contact at Nyle Maxwell, only to be told that he cannot help me and that I need to contact Jeep Customer Care. Left to figure it out myself. I spent $70K on a Jeep Overland to get the more premium leather and the leather is either cheaply made or I got a lemon. Apparently because I am costing them money, I am just dismissed. If you want quality customer service after the sale, do not buy from Nyle Maxwell! Definitely regretting my purchase!
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August 2023 by Tiffany Gromacki
If you need a vehicle I highly recommend this dealership and Antone is the best sales man!! They worked with us and did everything they could to get us in the car and was able to approve everything we wanted and asked for!! Antone was amazing and so informative, nice and worked his butt off to get this deal done for us and never gave up!! Hands down excellent customer service we will definitely be back to buy another vehicle and have antone as our sales guy!!! He even drove the papers and vehicle to us because we had to leave for my daughters sports but knew we really wanted to finish and buy the car!! I have never met such a nice dealership and salesman to understand family and go out of their way to do that for us!!! We were so impressed with this dealership! We will definitely be recommending everyone go there to get their vehicle because we loves ours!!
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July 2023 by Eagle Eye
If could give more⭐️ to Mr. Joshua Harris who was our sales rep today at this dealership I would. Mr. Harris met us at the entrance and welcomed us into the building. He was very attentive and considerate towards our needs and didn’t waste any time. His friendly approach made us very comfortable doing business with him. He was very detailed, patient and thorough in making sure that we were fully informed. We highly appreciates his professionalism, his good sense of humor and his hassle free approach to close the deal. His accommodations went above beyond the normal salesman. We greatly appreciate and forever grateful for him and everyone who took part to help us today. THANK YOU!!
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July 2023 by kristty leeann
First want to start with this is our 3rd car purchase within the year. Our car salesman Robert Carter ALWAYS goes up and beyond for us. We recently just purchased my husbands dream truck an F250. Rob was amazing during the whole process always kind and never pushy. I know purchasing cars right now can be hard and overwhelming but Rob and the finance team were nothing but great. So if you’re looking into a pre-owned or new please stop by and see Robert Carter!!! The Nyle Maxwell family will always have our business!!
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June 2023 by April Sarver
From start to finish I loved my time working with Joey I , he was AMAZING! I let him know I just came from Chevy down the road who didn’t want my business obviously! I let Joey know I wanted a sports car an what I was looking at to spend! He jumped right to the opportunity to find the car I was looking for! Man did I have a lot of options to choose from an it was hard! Joey also went out of his way with finance Lauren W to beat Navy on funding amount! The process was so smooth and fast just like my 2023 last edition challenger! If you’re in the market for a new car head on over a see JOEY ! Thank you so much!Mrs Sarver ❤️
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June 2023 by Blase LeBlanc
My wife and I had our truck stolen, so we ended up at Nyle Maxwell of Killeen to look at a new vehicle. Whereas other dealers and salespeople tried to take advantage of our situation with misinformation and price gouging, Joshua Harris at Nyle Maxwell of Killeen treated us with respect, fairness, and empathy. We got a better, faster deal and a much more pleasant buying experience here than any other Austin area CDJR dealers could offer. We would highly recommend anyone in the market for a new vehicle to give Josh an opportunity to make the sale!
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June 2023 by It'sLele
Kenny walker was so much help and he was patient with me I really appreciate him and what he did for me. It was never a dull moment during the time I was there he made me and my family laugh and even gave snacks. Service was 10/10 would definitely recommend.
