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January 2024 by Joshua Tryon
They might get a higher review if they stayed open for their posted hours. This was taken at 7:20pm on a Thursday. The door was locked and the lights were off.
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December 2023 by Zenaida Romero
Great customer service ❤️❤️
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November 2023 by david hensley
Bad everything
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August 2023 by James Lipe
My bad. I thought I hit 5 star earlier.
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July 2023 by Raul Garcia
Jessica was Amazing great help
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July 2023 by Robert Hockenbury
Excellent young man named Cobey helped me out tremendously. I'm not very phone savvy myself but he helped me learn some things. Very proficient Manager and employees at this particular Cricket store in Killeen TX. Smile , you're on Cricket ?
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May 2023 by Street Shine
Thank you Dom, Jhessica and Kobe for assisting me on getting my iphone and cell service. They knew I was on a budget and kept me way under it. They applied every promotion they could to the plan. I plan on returning to this location only just bc of their Customer Service.
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April 2023 by Bella Walker
OMG!!!!!! Jhessica is such an amazing help and the most sweetest person, she was able to answer all my questions… Definitely Recommend. The store was clean and very organized. CUSTOMER SERVICE WAS BEYOND AMAZING.
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April 2023 by Cassandra Humes
I came here with phone troubles and they made sure they got me all the way right !!! S/O to Jessica and Dominique !!
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April 2023 by C. J. Robinson
Walked into the store and received excellent customer service. The staff and, especially the manager (She was very accommodating to make sure I had the best experience possible with switching service providers) not only walked me through the entire process, they made me feel at home doing so. I’ll be a cricket family member for a long time because of this store and it’s amazing staff.
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February 2023 by Dayyvenn Valentine
Please go to this location the customer service was top notch...Jessica and Lina help with getting service within our friend's budget, and was helpful,not force sell, no rush to pick out a plan. Everything was explained in every way. If I could give a 10 for out of this world service.Dayyvenn
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February 2023 by Nedi Brooks
Customer service was amazing. I went in on 2/11/2023 to get a new phone. I got help from Kobe he made the whole process easy. I was skeptical about the whole process because I had a bad experience with my last provider. Kobe made sure I understood everything about my plan and I was satisfied with my prices. Make sure you ask Kobe for help!!!highly recommend
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February 2023 by Maggie Babauta
Staff was incredibly helpful to get me everything that I needed. They worked in a great timely manner when assisting me, & I will definitely be returning here for all my cell service needs!
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February 2023 by Mary Jones
After starting off with a bad day, this young man ,I forgot his name but something with a D, helped my day get back better by helping me with my phone. I will be back!
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February 2023 by Lila Cooper
Staff is very welcoming very knowledgeable and willing to assist even with the simplest things. I appreciate that much because not everyone has the patience thank you guys
