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August 2023 by Charles
Awesome experience this is the most comprehensive automotive repair shop I've ever been to in Killeen they are thorough professional and they aren't the fastest but the quality work when you receive your vehicle back is worth the wait God bless Craig
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June 2023 by Charisse Deloria
I dont even know where to start. My car went through 2 incidents of having water in the gas tank that went into the engine and disabled it. The first time I went to Nissan. They changed the injectors among other repairs. The second time, not too far from the first incident, I took my car to Mr. Craig. They found some of the injectors were not properly installed. I keep all of my car repairs paperwork in my car and Mr. Craig saw that I spent so much money on car repairs. For how much he had to do to fix my car, he did his best to keep the cost minimal to me by making sure the injectors were completely not usable before he replaced them with new ones. He also noticed that my battery connections needed to be cleaned. They cleaned out my engine. I dont know a lot about cars. I’ve been taking my car to the dealership to get it serviced and not once did they advice me about getting my engine or at least my battery connections cleaned. Now my car runs smoothly than ever before. I take my car to Mr. Craig for maintenance now and I dont trust anyone with my car other than him. I’ve moved to a different city but I still drive to killeen to have my car serviced. I am so very grateful for Mr. Craig and his team.
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February 2023 by Caridad Rodriguez
Extremely professional, will take time to explain everything that's wrong with the vehicle and everything that needs to be fixed/has been fixed, and how everything functions. Very honest shop. I will forever take all my vehicles here. They don't just throw parts at a vehicle and hope it works they take time to diagnose everything. If I could give them 10 stars I would.
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December 2022 by Victor R.
Craig has been servicing or repairing my vehicles for 15 years and has always done an outstanding job. From replacing the fuel pump in my 02 GMC truck, repairing/replacing the drivetrain of my wife's 05 Honda CR-V, to rebuilding the 6.0 l engine in my '02 GMC, he has always been informative of the process and thorough! Highly recommend!
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May 2022 by Randall G.
***** works on normal maintenance demands and after market modifications (high performance). After many years of repair and replacement projects, I find that Craigs auto repair well rivals OEM standards and regularly exceeds them.I would not hesitate to recommend Craigs Auto Repair to anyone. ????************** *******, *****. **** Army: ret.
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May 2022 by Randall G.
***** works on normal maintenance demands and after market modifications (high performance). After many years of repair and replacement projects, I find that Craigs auto repair well rivals OEM standards and regularly exceeds them.I would not hesitate to recommend Craigs Auto Repair to anyone. ????************** *******, *****. **** Army: ret.
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April 2022 by Alice F.
My sons car smelled of gas took it to Craig. He found a recall took the car to the dealer and had it fixed and only charged me for cleaning the under carriage where the gas was. How incredibly honest!
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February 2022 by kamri reid
The best in the area. Finding an honest mechanic, especially in this area is very hard to come by. I have recommended everyone I know to Craig. He will not nickel and dime you. If there is something genuinely wrong with your vehicle, he will let you know, and quote you a price before he does anything. I was taking my vehicle elsewhere for the normal maintenance, and they were NOT doing what they were suppose to be doing. Craig has been doing my oil changes, tire rotations, filter changes, etc. He’s not only the best mechanic around, he’s the best uncle as well. Highly recommend!Services: Tyres
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November 2021 by Aldave Padaon
Honest mechanics, they explain whats wrong with the vehicle and charge for a reasonable price.. If you dont wanna get scammed this is the shop that you need to look into.. Keep up doing great things!
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June 2021 by Marisa Fisher
In preparation of a cross country trip, we took our 2013 Sienna to Craig’s Auto to have it completely checked over. Craigs Auto was quick to respond with recommended service, clear in communicating what they checked and why they recommended what they did, and clear in the charges. We felt informed, but not pressured. The repairs were performed quickly and the prices were very reasonable.Craig’s Auto does excellent, thorough work.Services: Air & Cabin Filter
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May 2021 by Luisa C.
I took my car to a Mechanic previously and I had a bad experience. I check the BBB organization and I found Craig's Auto Repair. I got an estimate and decided to let him fix my car. My car had a lot of mechanical problems . Excellent customer service very professional, honest and good price. I will continue using this shop for my car maintenance.
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May 2021 by Luisa M C.
I had a bad experience with another Technician so I search the BBB organization and I found Craig's Auto Repair. I went there with a lot of issues in my car, he gave me and estimate and I decide to let him repair my car. Best price ever. Very honest and excellent customer service. I will continue to go back to him for future maintenance.
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October 2020 by Erica Golden
Great service, great workers. They make sure you get your car fixed without breaking the bank.
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June 2020 by tony chuka
Craig's Auto Repair is the only auto repair shop in Killeen that I can recommend to anyone who needs professional, awesome customer service and affordable services. No REGRETS with Craig's Auto Repair!
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April 2020 by Dana Atchley Hall
Craig is a real mechanic, as are his employees. They are not just parts changers without a brain, such as Autolab and Chevy. I took my Cruz there after burning through two catalytic converters and no one could find the real underlying problem (a leak in exhaust manifold), nor would they own up to their mistakes. They wanted me to keep changing catalytic converters without finding out why they were going out. Craig spent so much time with my car while fixing minor things and he finally found the answer. I have some experience as does my family in the car business and with classics. The quality of his service should be echoed at every modern car service - it should be their ideal. Really, guys like this should be teaching Chevy how to do work. It is honest, thorough, and ethical. He also works on classic cars which is just great ?
