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January 2024 by Kayttie L.
I love Cavenders but after purchasing two pairs of jeans from them and having them rip after wearing them once is ridiculous. I'm a pretty skinny person and I even got a size up because I wanted the jeans to be baggy on me a bit and they just ripped so easily. 70$ a pair of jeans but they didn't even last a week and ripped like 15$ jeans. Over priced and poor quality.
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January 2024 by Sandra Miedema
they were awesome ? with awesome customer service... great selection of boots... jeans etc.
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December 2023 by Bruce Kiskaddon
Out of all of the retailers along this corridor, Cavender's stands out remarkably. Their idea of customer service and customer friendly is top notch. They're a throwback to the days of yesteryear when businesses actually appreciated their customers and showed it. THANKYOU Cavenders for a real treat in this day and age when it seems the exact opposite is true most other places.
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December 2023 by Ronald Edwards
my initial opinion was the staff was not consumer friendly and lacked courtesy meet&greet skills.YOUR employee Stephanie showed professionalism, product knowledge and courtesy which altered my opinion to a 4Star rating.THANK YOU STEPHANIE because of you my visitors made purchases.
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December 2023 by Jackson Humphries
Very friendly staff and eager to help you find what you need without being pushy or salespeople like. I was looking for a boot and when I went to the staff they were ready asking me what I needed. The prices are also fair.
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December 2023 by David Wakefield
Grandson wants cowboy boots for Christmas. I don't know anything about them so took Grandson with me shopping for boots. The sale man was very helpful and friendly and grandson is happy so am I
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October 2023 by Sheldon Scarlett
Benny is awesome!! He is the only person who will do anything with my hats!! He is so passionate in his craft and is down to earth!!
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October 2023 by Bri Battles
This was our first time to this store. My son wanted to get him some boots and jeans. He had found some online that he liked- as we were checking out the selection in search of these boots Mr. Brad came up and asked if we needed help. He found the pair of boots my son wanted and explained how to properly find the right fit (this was my sons first pair of boots) he was extremely helpful and very patient with my teen age boy! He then helped him find some jeans to go a long with the boots. My son also bout a shirt and belt (which again Mr. Brad) explained the proper way to size the belt and explained to to size a belt buckle to it as well. Thank you so much for your customer service it was very pleasant and much appreciated for you (Mr Brad) to talk with my son and not go over him just bc his parent was with him.
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October 2023 by Tiffany Willhite
Always love going in this store. Wish they had big girls clothes.
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October 2023 by R L
Friendly people. Excellent selection! Reasonable prices. Customer service was excellent.We will be visiting again.
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October 2023 by Stewart Lilley
It's funny, I didn't actually check the reviews before going here last week. Now I know why they are so highly rated. I have lost weight and shrunk out of all my old jeans, so not only did I need some new jeans, I wasn't even sure exactly what size. I'm also tall enough that it's uncommon to find my size off the rack, so I figured my best chance was a western store like this with (hopefully) a big selection. We were greeted immediately at the door by a very helpful older gentleman, who assured us that, yes, they do carry 36 length in most of their selections, and he was happy to help us personally. I really was just expecting to be pointed in the general direction of the jeans department, and honestly, I probably would have been happy with that. But no, he (this was Brad) took the time to work with us 1-on-1 to find the exact right size and style. Even better, the jeans I wanted were on sale, which was nice but really wasn't the reason we came in. In this day and age where customer service seems to be largely a lost art, it's nice to know that it's not completely gone. Granted, I came in the early afternoon on a weekday when the store wasn't busy, I'm sure not everyone gets this level of service when there are more customers. But at least this store is well managed and they train their employees. Most stores these days also ask you politely to go fill out a survey, and I almost never do. This time I did, they earned it.
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October 2023 by Keasha Emilson
Large store with a huge selection of cowboy boots. This store also carries clothing and accessories. Helpful staff, located right off the highway, plenty of parking.
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September 2023 by Keasha E.
Large store with a huge selection of boots! Lots of styles, colors and brands to choose from. This store also had clothing and accessories. Friendly, helpful staff.
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August 2023 by Josh Frank
No one greeted me. All four associates were behind the register gossiping three girls one boy. Which the boy seemed new since he was giving everyone misinformation in regards to the tax free items. Associates seemed very bothered anytime you had a question in regards to the sales that they had going. I was really excited to buy some boots for a wedding and honestly just ended up turning around asking for a refund since they had so much to say under their breaths when I walked away. Date I was there 8/11/2023 around 8pm.
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August 2023 by Scot Sman
"The friendlest people and the prettiest women you'll ever see." If Gary P. Nunn hadn't written those lines for Jerry Jeff, I'd be glad to claim them for a headline for this review.Even so, this Cavender's location has some of the best customer service people (both Male and Female) of any place up and down the I-14 Corridor.Give 'em a try next time you need a new pair of boots, a hat or just some new dungarees!BTW, the last time I was in London...."Them limey eyes kept eyin' the prize some people call manly footwear" and they were a pair I'd just purchased at this Cavendar's location.
