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January 2024 by Hannah O.
It's pretty fine, about what you'd expect from a Burlington. I will say that this Burlington has better selections than a lot of other Burlingtons that I've been to, but it can be pretty messy and overwhelming. If you're patient, there are some good finds. My husband found a Nike hat there for a great price that's become his favorite golfing hat. The staff are not very friendly, but it's very obviously understaffed, which is not their fault. Burlington could really improve by hiring more staff, especially to man the cashiers, which always has an extremely long line.
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January 2024 by Nikki Poulton
Clean and organized
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January 2024 by brenda hanebuth
Has large selection of different items to shop from. Prices are amazing on most items. Have excellent sale prices. Returns are easy.
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January 2024 by Eliseo Alaniz
Good place
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January 2024 by RoseMary Hernandez
I love it!!! There is always everything I need ?
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January 2024 by Javier De Dios
They are very nice
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January 2024 by Arlene Kupetz
Of I could give this place a 0 I would , I swiped my card . The cashier said the money didn't go through so I swiped it again , after I let the store something said look at your bank account this place stole 171 from me yes I was passed I walked my butt in the store I explained to the Manger, the machine took another 171 $ please give it back she explained it'll be back the same day . She lied right in my face money never came back on my card , I turned all my things back if my money not on my card this week oh count your days I'll get a lawyer . Because this store will be responsible for taking money that's not theirs. I'm not playing Burlington ... I work hard for my money yes every dime
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January 2024 by Porky Prankster
I’m a big man. So we always go to Burlington to get what I need. Always our GOTO … bring the family… Enjoy…
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January 2024 by Chazia Miles
Great variety and selection with fantastic practices.
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December 2023 by joseph aranavage
Stuff is jam-packed together. Hard to find anything.
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December 2023 by Chef J Salinas
Manager was rude. I explained to an employee prior to entering if I can do an exchange if I don't have my receipt she said yes as long as I have the tags. Go about shopping I'm ready to do the exchange. I got someone different at pay and she tried to help me but needed permission from the manager. Manager said NO. Even though I explained I paid cash I know the exact day of purchase you can use my ID I've never done a return with my license because it's never happened. First time this ever happens don't waste your time here.
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November 2023 by Bryce Hamilton
I have a friend that is going to be employed here and wanted an honest review about the the store and the customer service. I honestly have never shopped here before. I was impressed buy the selection and the quality off the merchandise that was offered. The staff was friendly.I do think they may be a little understaffed but even with that obstacle the cashier was very friendly and did her best. I will definitely come back.
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November 2023 by K Johnson
I went to the new Burlington grand opening in harker heights,small, but it has lots of great items to choose from. Excellent customer service.
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September 2023 by andrea lloyd
I was patiently standing at the front of the store waiting to check out. All of the registers said closed except for one. There were no workers in sight so I proceeded to find someone. I approached a worker (whose name I won’t mention) and asked her about checking out, she stated “That’s not checkout they are closed and that their signs”. I then said that was one that didn’t have a sign, she then stated with an attitude “Oh well that’s not checkout you need to go back there and pointed in another direction.
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September 2023 by Minoi Smith
I love to shop here but I hate that employees will take down nice things and leave the junk that no one wants. It's defeating the purpose. Why take things down that people want and leave what no one wants? I need to find a TJ Maxx or something. As much as I love to shop here the selection is getting bad for clothes, but houseware and linens are still awesome sales
