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January 2024 by Dorid Tyler
Want to thank Tiffany at the Red Barn storage for talking me thru the rental agreement. She did a great job. Thank You
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January 2024 by Kevin Ramos
Johnnie, Donna, and Jaime did presented me with a very inviting environment and were very professional.
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January 2024 by Lauren Romano
Came into the big red barn looking for storage and Johnny, Tiffany and Emily were all so helpful. They went over everything and all had great personalities in helping me make my decision. Thank y'all!
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January 2024 by Lisa Sherwood
I came in at closing and they didn’t care. Rented me a unit and I even got a military discount! Fast, easy and going over lease!
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November 2023 by Peter Reid II
I came in to move parking spots down 7 spaces, so it would be easier to back my trailer in around the buildings. Jamie made this process simple, easy, and hassle free! The absolute best customer service that I have ever experienced at Big Red Barn. The customer service alone has kept me a loyal customer for the past year! Thanks guys!
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November 2023 by Denise Brown
I visited the location on Stanschlueter Ave. and the customer service was horrible. A young lady by the name of Jamie lost her temper on me and almost had a complete meltdown because I said to my son, “we need to read the fine prints on contacts because when we don’t, we are not aware of what is in it”. She shouted , “There’s no fine print, I read it to him”. I responded, “I’m sure you did”. She asked me to get out, I refused and she promise to call the police to throw me out. I have not seen such unprovoked display of anger in a business. Jamie is definitely not good for business, she obviously has anger issues and should not be allowed to interact with customers.
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November 2023 by Happy Girl
Jamie is an exceptional leasing agent! She shows great customer service skills with all tenants. Great asset to the business!
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October 2023 by Jamie Snavely
Had a parking space at this location. Loved the 24 gate access and security cameras all over! Felt safe leaving my vehicle! Great customer service!
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October 2023 by F
mrs.zona is a outstanding worker and went above and beyond to give us a great price and experience
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August 2023 by Brittney Serafin
Pam was awesome and was willing to answer any questions or concerns we had. It's our first time needing a storage unit, so she gave us a lot of information we didn't even think about asking. She made the leasing paperwork easy to understand and I felt very comfortable in trusting them to watch over our belongings. Really friendly environment.
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June 2023 by CJ Mom
Great, but not self serving for 1st time customer like the one in Cove.
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June 2023 by Misty Garner
Extremely professional and friendly staff. Pam & Jaime were so helpful. Clean, well lit, secure facilities. Reasonable prices. Their monthly billboard quotes outside of all their locations are a great bonus too!
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June 2023 by Tyra Elizabeth
Ladies in the office were super helpful and courteous, decent price great location
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March 2023 by Latrice Will
Emily was great! She was busy but still found time to assist me in an effective manner. We have rented from Big Red Barn before and still the same great customer service. Would always recommend!
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February 2023 by Kimberly Barnett
Emily was very helpful with helping me find the perfect storage unit that was available for my stuff. Thank you so much for your help.
