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December 2023 by M Santiago
No customer service for questions we had. Didn’t seem eager to find out either
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November 2023 by Derek Babb
Spacious, and low prices, not organized very well...Hard to find items at times
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November 2023 by Michelle Casteel
Nice selection of holiday items. Great service. Store is run down but reasonable prices.
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October 2023 by Lee Maloy
Ordered three items online that were listed on sale for one day only two of the items were listed for pick up from the Killeen TX store. Waited until 1500 the following day for a email, which never came, contacted the store about the order. The store manager informed me due to the store being closed the items which we ordered on line on the sale day were no longer on sale and if we wanted the items we would have to pay full price. I asked the store manager so we have to pay full price for items that are on sale and the sale. The manager explained that we ordered the items after the store closed and there was not anyone available to process your order so you will not get the sale price. So the sale listed on the website which does not expire until the following day was really over when the store closed. So before you purchase anything from your local Big Lots BEWARE of any sale and they do not know the meaning of customer service.
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September 2023 by Michele Miller
This store is dangerous for me. They have a little of everything. Great prices.
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September 2023 by rosemarie ventura
Not very clean nor neatHave somethings that are worth the trip.. one cashier. After waiting in line 20 minutes 3 more came to assist. Not worth the time.
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September 2023 by CDL
I love Big Lots. Some stuff was pretty expensive though, like, why spend $30 on a dish rack!??♀️
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August 2023 by Elicia Hayes
Everything things was fine. They do need a few salesman on the floor who can answer questions. Tha cashier are to busy to give you the time of day
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July 2023 by Kana Skinner
Just stopped in to see if they had any Halloween items yet. I was happy to see it getting started!
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July 2023 by Marcia Varlack
I liked it. There is more selection from when I last visited years ago!
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July 2023 by Shay Yates
Big Lots is the best kept secret, so many deals, discounts, and they love their Military Veterans. I look forward to shopping at Big Lots. I always get the best deals in furniture, clothing, housewares, you name it, they have it! I recently purchased new furniture and got amazing discounts from all the coupons and my military discount. I love Big Lots, and their staff is amazing!!
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July 2023 by Sekeyla White
This is my favorite shopping place!! However,on my last shopping trip I had to iuse the bathroom and what I saw!!! An autrosity! I’m embarrassed to see my favorite store neglecting the restrooms and the comfort of patrons/customers.
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July 2023 by Carlos Whitfield
The place was unorganized. The person I spoke to was unprofessional and lacked knowledge on prices that were unmarked and was reluctant to follow up with me with the information. I kept my money in my pocket and left.
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May 2023 by Ray Etchison
I was looking for a (vacuum cleaner) not only did I find one But, the one that I found was (Alot) cheaper than other places that I looked for one! Good Deal ??
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May 2023 by Yurika Dollar
Here you open an account that is free. It's just your points & get discount. Their price are reasonable.
