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February 2024 by Hudson Reyer
Karla K was the most rude worker i have ever met. I drove a hour to this best buy trying to buy a new TV as i just moved from a different state. Unfortunately i had the most rude customer service from karla. She was being racist calling me the N-word and other cuss words
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February 2024 by hudson revenge
Karla K was the most disrespectful worker i have ever met she was racist and refusing to check me out.
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February 2024 by Gabe Henderson
Visited this Best Buy location after a 40-minute drive from base, hoping to have a pleasant experience while purchasing a new console. Unfortunately, my interaction with associate Karla was disappointing. She was extremely rude and standoffish, making it seem like I was an inconvenience. After a long day, I had hoped for better customer service. Regrettably, I cannot recommend this Best Buy to others based on this experience.
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February 2024 by Aubrey Graham
During my visit, I had a less than pleasant experience due to an associate named Karla. Her customer service was disappointing, and it affected my overall impression of the store. I hope for improved interactions in the future to make this Best Buy a more welcoming place for customers.
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February 2024 by Rosalean Parkison
Horrible customer service by Karla, very disappointed in Best Buy and I always come here to buy electronics.
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February 2024 by Henry Danger
Horrible customer service, Karla especially never coming here ever again
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February 2024 by Chris Klink Zeitz
Great customer service. Super knowledgeable and were able to fix my computer
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February 2024 by Ricky Rossal
WORST bestbuy ever, do not come here if you are person of skin, customer service is HORRIBLE associate Karla especially, very racist
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February 2024 by Jimmy Long Cox
Horrible customer service by Karla , will definitely never be coming back would give 0 stars if i could dissapointed
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February 2024 by Maryjane Shelby
As soon as I walked into Best Buy, an employee came up to me and asked if they could help me find something. I didn't have to go searching for someone to help me. The gentleman walked me over to what I was looking for and was very informative about why there was a difference between the prices of the different brands of phone cases. Every where I walked in the store, there was an employee asking if I needed help looking for something. The employees throughout the store were all very friendly and helpful. That is why I always shop at Best Buy for all my electronics. Best Buy will also do price matches.
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February 2024 by Texanna Fernandez
After my reviews, I received a 5.00 gift card. Thank you.
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February 2024 by Margaret Choice
The sales associate name Derrick was awesome. He was a great help. We were from Dallas, and he truly helped us with what we were looking for.
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February 2024 by Chainer **81
The GM at the Killeen store, has lied and stole money from our family…. He has made my shopping experiences at Best Buy so bad that my whole family won’t even step foot in another Best Buy! He avoids the situation when confronted and lies more to cover up his lies. He’s so deep in I think he can’t even remember what he said or done now…. He is disgusting inside and out!!!
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January 2024 by Virginia Kessel
I was just browsing, and two salespeople offered to answer any questions I had. They weren't pushy, just attempting to be helpful.
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January 2024 by juan reyes
Very nice place to buy electronics, parts and more