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February 2024 by Morgan Callahan
Went to AT&T to join my Boyfriends plan with a new phone and watch and Gabby helped us and truly went above and beyond to get us the best deals and save money for a line for out daughter as well. Thank You Gabby for all your help You were AMAZING!
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February 2024 by KC L
The first technician, Tania, was very helpful but had to leave when her shift was over. The second tech, however, was condescending and told me that it wasn't possible to set up cellular lines on my children's apple watches unless they each got their own phone - HOWEVER, this is absolutely possible with apple watch SE gps + cellular watches paired to a parent's phone using the family share setting. This is also pretty clearly stated on both AT&T's and Apple's web pages. I tried explaining what I'd read on the websites to the tech, but he was dismissive and even went so far as to recommend that I return the watches. I then went to a different AT&T store in town, where a much more helpful technician was able set set up exactly what I asked for - he established the two additional apple watch cellular lines for me, with no need for new / additional phones.
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February 2024 by Chazia Miles
Fast, Convenient, and Professional service. This location has kiosks for a quick self-service option.
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December 2023 by Ashanta Thomas
I visited the store today, because I had questions about my phone trade in. The guy I spoke to was rude. I wasn’t done talking when he walked away when I asked for cooperate number and told me to call 611. I didn’t get do you have any further questions or have a nice day. All I got was a manager will be present Friday.
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December 2023 by Fabian Scott
Thank You Gabrielle for assisting my wife and I in finding the accessories for our new iPhones. You were very helpful and knowledgeable of the products we purchased. Thanks for all the help.
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November 2023 by Debra
The person who helped me did a great job. However the store needs to update their business hours on the website. 0900 was listed as start time but it did not open until 1000. Several of us were waiting in the rain. For a communications store, perhaps they could communicate better.
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November 2023 by Adrian Spelling
Had an amazing experience at this store with Gabby. I broke my iPhone and needed a replacement. As a new iPhone user, I was not up to speed on the process of transferring my data. Gabby took the time to help me transfer everything and was able to help process a trade-in, so it wasn’t a total loss! Her customer service was amazing. She was polite, courteous and handled my issue quickly. I was in and out in under 45 mins! I’ll be sure to request Gabby directly for any of my future smart phone needs! Thanks again Gabby! You rock!
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November 2023 by Hugo Sanchez
There is no option for 0 stars. I had to choose 1 star. These people are rude, unprofessional, and have no manners at all… if you ask to talk to the manager… good luck. Once you speak to the manager, you will understand why the rest of the crew misbehaves. Never going back.
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October 2023 by Karen Koehler
Not the sales person's fault!!! SHE WAS GREAT!!! I would like to have known I would need to buy a 'charger block' as one is not included...pretty cheap of Google! Google gets 1 star.
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October 2023 by Kristin Warren
I don't know how to spell his name but he told us to call him Quan, he greeted us as soon as we walked in, we wanted to upgrade a line and trade a phone, he was very helpful, kind and thorough, told us how we could save money by choosing auto pay, set our new phone up for us and gave my husband and I his number incase we ran into any issues, so we could contact him directly. He was a gold star. Lol
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September 2023 by marissa boyles
Brian Davila was amazing! He handled my issues with patience and grace. He was extremely knowledgeable and helped beyond what he needed to. I will absolutely be recommending my friends and family to frequent this location. He was super friendly and lifted my mood swiftly!
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September 2023 by rahgina _t66
Walked in and was greeted warmly by the costumer service reps. They were able to switch my service quickly and without any issues. Even helped me find the information I needed from my last service so I can switch.
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September 2023 by Valerie Furr
The store manager Devin was absolutely the worst. He needs to learn the proper way to address customer concerns. With a bit more empathetic attitude,
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September 2023 by Cine Mendi
Gabrielle (gabby) was awesome she was attentive and quick as well she gave a wonderful customer service I recommend her when visiting she is amazing
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September 2023 by Angie R
Wow what a scam, Someone from this location and phone number called me stating I had ordered 2 phones and needed to verify a code sent to my phone to make sure. I never authorized anything and so I didn’t give them any information. Called AT&T and said they had nothing on file and to not provide information. They seriously tried to scam me!
