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March 2024 by Jef J.
VERY DISAPPOINTED. Ordered and paid for a bed in early Jan. They said it would arrive in 6 weeks and we could pick it up on Feb. 15. It did not arrive. They told me it was a delay and I could pick it up on Feb. 22. It did not arrive and now they tell me it won't get here before April. If my partner did not like it so much, I would have canceled the order. I am really disappointed in the service. I was also told I would get a weekly update on its status since it may come in before April. I have not gotten one yet. So disappointed. This is the worst service I have received since moving back to Texas in January.
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February 2024 by M M (Nitrosav)
Wonderful furniture store. Very friendly staff. Never felt hounded while looking. Carlos was an excellent floor rep! Answered all of our questions and was very knowledgeable about the furniture and warranties on them. Awesome experience.
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February 2024 by Helen James
Carlos and Anna are awesome!
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February 2024 by timothy turner
Carlos and Anna helped us pick out new couches
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February 2024 by Vernon Greenidge
Great furniture store with great business. The thing that stood out was Mr. Walter Blackwell !!! His customer service was unmatched. He took his time carefully explaining deals, textures, fabrics of their furnitures and even walking the floor of two separate stores with us. He is an amazing person and would refer him to anyone who stops by their store. You won’t be disappointed!!
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February 2024 by Rochelle Parker
Walter was very helpful and patient with us ! He walk with us through the whole store and showed us every sectional and explained all the different things that would accommodate my friends needs. Great customer service
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February 2024 by Khalil Hale
Hayden was very informational and helpful
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February 2024 by Jennifer Gardner
The very first time I went to Ashley furniture I knew I’d be a life time customer there! Thank you Walter Blackwell and Beatrice at the 1101 S WS Young Dr. store for taking such good care of my husband and I and getting us what we wanted!
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February 2024 by Evangeline Ash
Mr. Walter was charming and knowledgeable about his product. We were in 2 weeks ago and discussed some opportunities. We came back...item was on sale,ordered a different color and he handled everything with grace. He was extremely helpful and delightful to work with.
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February 2024 by Lisa Milligan
The delivery of our new mattress set was handled very Profesional and efficient. We are very pleased with knowledge of Brooks and Tye to set up our beds promptly and accurately.
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February 2024 by Korbin Hardin
Beatrice and Tony.m we’re a great help and super friendly
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February 2024 by Kimberly Robinson
Tye and Brooks were awesome!! Very helpful.
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January 2024 by Sarie I
I had thee best experience at Ashley furniture this afternoon. Wendy Martin was absolutely fantastic. She was very knowledgeable and polite. She went out of her way to show me all the options that would fit my needs. Cayce worked at the finance desk and was very polite and efficient as well. Overall, 10 out of 10 experience.
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January 2024 by evette godinez
Walked in was greeted right away by Keith informed us of the awesome deal of the day! Carlos was another associate who checked on us and helped us when needed!! Worked with Jennifer on our break down everyone was so helpful understanding and pleasant about the entire process!!Jaycee helped get us checked out!
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January 2024 by Vincent Garfias
Keith, Carlos, Jennifer and Kayce were very welcoming and absolutely phenomenal to work with. Very professional and patient. Would recommend 100% of the time.
