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February 2024 by SHELECIA EUGENE
Every one I encountered at All American Chevrolet in Killeen, TX was very professional and friendly. As soon as I walked in I was acknowledged. I didn’t wait long for my car to be serviced. The experience was very pleasant.
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January 2024 by Brandon Shirley
Hayleys professionalism is unmatched. Her ability to make the transaction as smooth and simple amazed me. I've dealt with a lot of service advisors in the past and none have came close to her outstanding levels of customer service. She was kind,patient and was still able to add some humor into the experience. I will only ever come back to Hayley.
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January 2024 by KiloBomb 1122
All American Chevrolet was pleasant working with. The Services Manager was very professional in his pre -check of my vehicle and explaining what have to happen. Kirsten was just awesome in keeping me informed of each step of the repairs. Her attentiveness and professional service is worth gold! Thank you for the service your department provided.
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January 2024 by Jonathan Spade
Service desk was very courteous and professional. The individual that I received help with in parts was knowledgeable but hard to read and left me with not the greatest of impressions/experiences. As expected, cost of parts and labor was hard to digest even though they did give me a break on the labor by reducing the amount of hours charged - 2.5 hours instead of the whole 4. In my opinion they could afford to do this cause with the proper tools and manuals, this job could have easily only taken an hour.
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January 2024 by David Apodaca
This was my first service on my 2022 Silverado, and since I only had a little over 2,000 miles, the service adviser wrote a comment on his record that I have a free tire rotation at 7,000 (later date).
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January 2024 by Robert Chatham
Always top notch service at All American Chevrolet. Customer service is A'1. I'll go nowhere else for my Chevy Camaro ZL1
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January 2024 by Eric Johnson
Service department is outstanding and work hard for the customer. Amanda ,Hayley and technician Robert got me back on the road with confidence. I highly recommend All American Chevrolet of Killeen, Tx to family and friends. Hayley worked with my warranty company tirelessly to ensure my needs were met. Robert identified other problems that I had with my vehicle during inspection. Save me from breakdown on the road ahead. Best service in Central Texas.
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January 2024 by J W
I have used All American Chevrolet service department on several occasions for two of my Silverado trucks and have been very impressed with the level of professionalism and the communication. My service advisor Hayley is the best in the business. She communicates throughout the process. The work done by the mechanics has always been first class.
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January 2024 by Sara Janidlo
As always, we had a great experience at All American Chevrolet of Killeen Service Center. Not only was our vehicle order and purchase a breeze, but so far our use of the service department has equally been smooth and affordable. Just make sure you call in directly to schedule service and not use the app because sometimes they won't get the appointment information- they will work you in however, and perform work rather quickly even in that circumstance. Super friendly and professional team.
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November 2023 by Thomas Wright
My service advisor Justin, kept me informed on the truck issues and cost. The service department took care of my issue in a expedicious way. The truck runs great now.
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November 2023 by JLITTY12
Great service! Always do a great job on my vehicle! The whole team is great, from the desk all the way to the mechanics
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October 2023 by Gaby Francois
Following up with me and getting my car back definitely in a good timely manner was great. The issues I came in with and when I left definitely completed. Thank you all for the support.
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October 2023 by Chela Bena
Hayley Fairman was clearly courteous and informative in a professional manner! Hayley advised their was a fee for the tire rotation I was a little surprised and did not know it was not included in the extended warranty I purchased for my 2016 Malibu! Hayley graciously knew I was a little upset and gave me credit because I did not know! I was thankful and will remember next time the exclusion! Thanks Chevrolet for the great service! Kudos to Hayley!Services: Tire rotations
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October 2023 by Loa Puni
Highly recommend customer service, friendly people. Thank you so much E.J and Eddie for your help appreciate it, I feel welcome every time I came there. You guys greet me with the smile as well as helping me all the time when there’s a problem with my vehicle. Keep up the good work and God bless!!!?Services: Auto engine diagnostic
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September 2023 by KENDALL WOODARD
Oil change was pretty quick. But the mechanic who drivers the car in and out needs to use some kind of protection paper and seat cover to keep greasy shoes and pants from leaving stains on a white interior. I cleaned it off. Other than that it was all good. Just have respect for the customer.
