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September 2024 by Terry Hudgens
When they have a great ad they can not be beat
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September 2024 by London Matthews
Brookshire’s bakery did an amazing job decorating my son’s cake! Thank yall!!!
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September 2024 by Mary Sanders
Awesome place
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September 2024 by Cheryl Gill
Nice people
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September 2024 by Billie Zarecor
I have been shopping at this Brookshires for years and the checkout people (who most are now retired or retiring soon) have been the best part of the shopping experience. However, with all the new staff (mostly young people) at the checkout, the once friendly and helpful experience has now become unfriendly, no concern that you are even standing in front of them, no eye contact or conversation. The weekend is the worst. Today, my cashier never spoke or even looked at me and acted like she was annoyed that I was even there. It is so sad that I now prefer to drive all the way to Longview Brookshires, (when I live in Kilgore) just because it is so unpleasant to shop here.
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September 2024 by John Gearheart
Great selection and great service.
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September 2024 by Gary Yager
Although I understand that this is a regional grocery. My wife and I are glad to shop with Brookshire's. The people are some of the most friendly, helpful, dedicated that we know of so thanks to all of those who make it happen.
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September 2024 by Brian Clark
Walmart got more
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August 2024 by Chris Smoot
This area needs an HEB Plus.
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August 2024 by Laura Harber
They are the only ones I can tell so far that have the Cinnamon roll popcorn, hope they keep selling it, very habit forming, love them.
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August 2024 by Wendy Kaufman
The store is well stocked, always neat and organized, and the staff is top-notch.
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July 2024 by larry martin
Nearest good customer service
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July 2024 by Alisa Sanders
They have the best customer service, their staff is amazing.
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June 2024 by Charles Gandy
Brookshire has always been my favorite Grocery store ever since I was a kid going up there with my grandmother.
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May 2024 by brandy gilbreath
Title: Disappointing Service During Peak Hours
I visited Brookshire's in Kilgore during peak hours, and the experience was far from satisfactory. Despite the long lines at least 5 people deep, only two registers were open. To make matters worse, the milk on the shelves was expired, indicating a lack of attention to product quality.
The most disheartening aspect was the apparent disinterest of the store manager, who was observed loitering near the orange juice section instead of assisting customers or ensuring efficient operations. Additionally, the self-checkout lanes were poorly managed, with staff members engaged in personal conversations rather than attending to customers.
