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April 2024 by Canthy Gerardo Tavara Reyes
I would like to ask if I work in the office on Saturday, would I like to open a savings account?
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March 2024 by Racheal Seal
I love this bank. They are always so helpful. When I go in or call and email. They are always prompt. I've had few banks in my life but this one is the best out of all of them. The whole staff is amazing. I love going in and seeing how everyone is doing. You really do get to know everyone like family. Always puts a smile on your face when you go in.Thank you team for being there for me. They helped with my personal loans and refinancing my truck. It was so fast and simple. They have truly been side by side with me. Thanks again everyone. God bless all of you.P.S Melinda is the best. Can't go wrong with her helping you.
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March 2024 by JD Fuentebella
Always a good experience with this bank Melinda Vargas has always been my go to loan officer and let me tell you she helped me out a lot with my loans and getting stuff done
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March 2024 by Darian Kappes
Great service, very easy to work with. Melinda was very helpful with all of my questions and got back with me very quickly highly recommend asking for her when applying for loans.
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March 2024 by antonio armendariz
Excelente service . Great interest rates and easy to work with . Also Melinda Vargas is a great personal to work with . Smart and helpful. 100% recommend.
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November 2023 by Charlene Beauchamp
Banked with them since 1999 great people great service
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July 2020 by Joe Wilson
very rude
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March 2020 by Hermie Badilla
We applied for personal loan and was sent to different personnel who will process the loan , at first week one personnel said we have possibility to be approved and on the next day one personnel said we are decline that's the only downfall that we experienced. But generally , after all the 4 personnel processing our loan application they ended up giving us a nice deal to refinance our vehicle for a lower interest , We would gladly recommend this cooperative . They seemed to be very helpful to Odessa community residents . I give them 5 star for such a great job they did to approved us.
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February 2019 by Kathy Calderon
We got stuck using this bank because the person we are selling our car to uses this bank. And let me tell you Martha is a loan officer that helped us file the paperwork for this deal. Is the rudest person I have ever had to do business with! Snappy rude, she will return your call 3 days later. It has now taken her 3 weeks to get this loan closed. She is unknowledgeable and will not take responsibility when she messes up she messed up on our deal costing me $100 extra, because of her sending me the wrong account number and bank info. She did not apologize but she did feel the need to send a rude email in all caps when I called her out on the mistake. I am going to be filing a complaint with the president or board of this credit union. This was totally unacceptable, and people should not be treated in such a manner. I bet if they replaced her they would get more members. DO NOT GO HERE! AND you are forced too ASK FOR ANYONE ACCEPT MARTHA!!
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January 2019 by Jeremy Cross
Friendly, knowledgeable staff. Always willing to help in any way they can.
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November 2018 by Carlos Villa
Excelente atencií³n al cliente, muy amable personal y muy rápido.
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October 2018 by Tammi Lipe
I've been with them for over five years, friendly & cheerful everything I've been there, and helpful any time you call for something.
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January 2017 by Yanira Saucedo
I've been with them for 22 years and not once have I had a problem. Always welcoming and helpful staff when I walk in.
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December 2016 by Eloy Juarez
My first account was with WCCU, the staff was always welcoming. I never had any issues. Thanks for always being great to me!
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August 2016 by Google User
Worst "credit union" ever!!! You can have an account with them for 20+ years and they won't loan you a penny! This branch has gone down hill the the last couple of years! If anyone is looking for a GREAT bank I would recommend South West Heritage in wink, they will do anything to help out there members!
