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“Honestly had an amazing experience there. Samir really does his best to find us the best deals and he is very patient with us. Great work and overall and I will definitely be back here in the future.”
“We moved to Burleson May of 2023. Every time I’ve had cause to visit this location, we’ve been helped by Chris and I can’t rave enough about how knowledgeable, kind, & helpful he’s been. Sometimes having phone issues can be frustrating but with Chris’ help there’s no stress to be had. He makes you feel like there’s nothing he can’t handle or help you to take care of taking away any frustration you may have had before arriving in his care. Someone needs to make this guy a manager or even regional director of some kind because if everyone treated customers like he does there wouldn’t be any customers complaining about service!! Thanks Chris for always being so spunky and having such a warm greeting smile!! He’s the only person I want To work with coming to this location because I know Every time I have To go in, I’m getting the most professional service TMobile has to offer!! If Chris ever left this location I would happily drive the extra miles knowing I’ll continue to have exceptional service!! You ROCK CHRIS!!”
“These folks were available when they were needed and addressed my wife's phone difficulties with a concise demeanor.Thank youD. Alvarez CLSSMBB at www.Atqs.usq”
“Had great experience switching service from T-Mobile to Boost. Love my free phone that I got (Samsung A23)!! Shout out to Sam - he was great with all my questions and getting everything transferred over.”
“I went in today to get my son his first phone and let me just tell you the lady that helped me Teaura I believe is her name and I hope I got it right because she deserves all the credit for the amazing/outstanding customer service she provided me today. It's people like her that make a business what it is. Shout out to her. You go girl! She didn't even know I was having a bad day and she turned my bad day into a great day just the time I was in there! Keep up the good work girl!!!!!”
“I had a wonderful experience. I switched my number to Boost and got a free phone. The man was very helpful and was able to move my pictures and contacts to my new phone.”
“I went in today 5.23.24 at 8pm
Gage and Jham not only were patient, honest and understanding. They gave us all the information we needed to have our accounts corrected. I will only go to this store from now on and ask for them. I recommend everyone else do the same. Have a great day!”
“I can’t even begin to describe what Mo did you me today. Only a man of God could do the things he did for me. The love and care he showed me. My heart is full and I am overjoyed. May God bless him and his family abundantly. I can’t express the love I have for T-Mobile and always making me feel safe, appreciated, and loved. This isn’t the first time this location has been a safe haven for me and I can only hope to repay Mo and the owner for seeing what I seen in him today. But God. Color did not matter, money was not an object. My character spoke for itself and so did Mo’s. Talk about a testimonial. ✨?”
“The absolute best T-Mobile store in the dfw if you want to switch over to T-Mobile from another carrier! Ask for Beto if you need help switching! He took care of us! Awesome service! 10/10!”
“The customer service was amazing, the lady that helped me out was truly amazing.
Can't remember her name, she's respectful and understood that I was in a bit of a rush to get a new phone.
In and out within 30mins”
“Didn’t have phone I wanted in stock…also they need to do better communication with their website purchases because the online order said I could return my trade to the store and the store says I have to call online orders and have a return kit sent to me as they can’t take return because I didn’t buy phone in store”
“Oscar was very helpful in porting our multiple lines into T-Mobile. We were so grateful that we didn't have to be without a phone for more than 24 hours or up to 72 hours told by our previous carrier. Thank you.”
“Taylor is an amazing Verizon rep to work with.He is quick to help you with any new upgrade or issue that you may have!I have been going to see Taylor for a couple years now and he is great at what he does and truly does care about the customers needs.Needless to say I would give a higher rating if possible!”
“They fixed my phone for me in just minutes when the first store I went to wasn't able to fix it. I don't remember the name of the guy that helped me, but he was super nice and even explained some things that ultimately helped me save a lot of time and money. This will definitely be my go to store moving forward”
“We have been with boost now for a good minute and never had no problems. Metro pcs there price are not worth to high and to excemp. They had help us out after metro pcs had pist my husband off my girls stop using metro pcs and they went to t moble”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“Jario helped me. My phone was frozen & wouldn't ring. Yes, you miss a phone ringing. He fixed everything & then some in 2 minutes. Shocked me it was so fast. All happy & relaxed.I want to know. Why do people still use TMOBILE? I switched when staff went from rude to Karen.And it's cheaper.”
“To whom it may concern, Ms. Deanna (at the Six Flags/Lincoln Square location) was very professional, extraordinary with her customer service today. She is a great sales person & goes out of her way to help customers.I will be referring people to this location to work with her from all over DFW.”
“My agent (Denise) was AMAZING!! I had a million questions and wasn't exactly sure of my entire game plan upon walking in but she helped guide me through it. She was incredibly patient and supportive during the entire process. Literally the BEST phone buying experience I've ever had. I got everything I needed and I felt great after the experience. Her customer service and patience are both UNMATCHED. I appreciate Denise so much!! Give that girl a raise!”
“Every time I have gone to this store, I have received excellent service. I would prefer having easier access to a live person when I have issues, but I am struggling through. When I have issues I’m learning as I go.”
“Jake is a manager at this Verizon location and he is awesome! Very personable, attentive, great communication, professional and invested in helping up fix the problem. It made a stressful situation a whole lot better!”
“Julian and Jon were so helpful today thank you guys so much for you time and patience. You helped answer all my questions keep up the excellent customer service you guys are amazing!!!”
“Great customer service from Angel he was very helpful and answered all of my questions. I would definitely recommend speaking with him he was very knowledgeable and friendly.”
“Omar is the BEST!!! We were having such a hard time getting the help we needed at another Verizon store but after speaking to Omar at this location, we got the help we needed and were all set in less than 10 minutes!! Thank you Omar!!! You saved the day!!”
“Excellent customer service from Candace and everyone there. Got me in and out in no time. Also called back the following Monday for a reminder on a document to send over for more savings on my bill.”
9:00 AM - 8:00 PM
141 SW Wilshire Blvd, Burleson
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“Went in this morning to add a line for my daughter. Ezekiel helped me out and could not have been better! He was knowledgeable and courteous. Great customer service!”
“Sr Expert Austin was amazing! 1 hour with phone support with no resolution. It took under 4 minutes for Austin to identify and fix the problem. Great employees like Austin keeps me with T mobile.”
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“I went in a little bit ago looking for a good deal, and a gentleman named Baba got me the perfect deal that fits my budget. I definitely recommend this metro pcs location. I was the only customer there at that time, and It feels good when you get all of the attention from the associate .
Thanks again ?”