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“I have been to many metros in the past years and this location is one of the best locations I’ve ever been in…. The workers are always nice and willing to help me with any questions or phone issue that I have …. And definitely the best prices and affordable”
“Daniela was great !!! Super nice and offered me the most amazing prices ? letty the manager was super understanding on my situation and continued to help Daniela give me a great new phone !!!”
“I had such a great experience today thanks to Yessica she helped me go through the process of getting a new line for my phone and was very patient and understanding throughout the whole thing will definitely stay with boost:)”
“I visited this store for buying a new phone and they helped with getting me the best phone for the best price I would have never expected.
Everyone please visit this store for the best discount and offers.
Millions star to Andy.”
“After breaking my phone, Diamond was a life saver. New phone all programmed and up and running. She's so sweet. She couldn't have been more helpful. Thank you Verizon for hiring Diamond.”
“This store is very clean with very good prices for accessories. The staff is professional as technician and service is very fast. Highly recommended.Keep it up guy's.”
“I came in with SIM Card Issues on my iPhone from Metro; John at this location went out of his way to help me with my service issues. Got me back on service quickly. Great Customer service very patient & professional. I definitely recommend this location for a new phone”
11AM - 6PM
1108 E Seminary Dr, Fort Worth
Electronics
“My phone was stolen & I came to buy a new one. They didn't know my email or password and here the girl helped me recover it along with my photos & contacts. Thank you so much.”
“Got my Samsung Frame TV here and Josh has provided such excellent customer service! I came in knowing what size TV I wanted and he pulled out a few for me to test out as I wanted to make sure I get the once I like. He was patient with me and was very knowledgable on each tv he tested out. He then helped me load it in my car and later that night I had a question about the warranty and he was swift with the response. On top of the great service, they were such genuine people. I would definitely go back for my next TV purchase. Thanks Josh!!”
“I came to this store and I had such a great experience with the man who was working at the time. He was very nice and helped me transfer all my information to my new phone. I will be recommending people to this location.”
“We moved to Burleson May of 2023. Every time I’ve had cause to visit this location, we’ve been helped by Chris and I can’t rave enough about how knowledgeable, kind, & helpful he’s been. Sometimes having phone issues can be frustrating but with Chris’ help there’s no stress to be had. He makes you feel like there’s nothing he can’t handle or help you to take care of taking away any frustration you may have had before arriving in his care. Someone needs to make this guy a manager or even regional director of some kind because if everyone treated customers like he does there wouldn’t be any customers complaining about service!! Thanks Chris for always being so spunky and having such a warm greeting smile!! He’s the only person I want To work with coming to this location because I know Every time I have To go in, I’m getting the most professional service TMobile has to offer!! If Chris ever left this location I would happily drive the extra miles knowing I’ll continue to have exceptional service!! You ROCK CHRIS!!”
“The male associate fixed my new Samsung s24 ultra to where the color was absolutely beautiful. I had to take it in 3 times with no success on color correction. However, the last male associate was able to fix it and I don't have to return the phone. The photos are as beautiful as iPhone pictures. No regrets!”
“Great service on front desk, returns took a while, was told the reason was because of a new computer system being installed, once the learning curve was straighten out my debit return was established!”
“I pay my bill weekly I love how I can make my payments online and when I have a problem the renta center that I rent from are always in a hurry to do everything they can ti help”
“I know I need a new phone . These 3 people are awesome Karina, Blanco, especially Abrar he took time to try and fix my phone. He knew I didn't really want to have to purchase a new one he worked on my phone for over 30 minutes trying to help me..in the end he gave my phone 6 months more life so I could afford a new one.i appreciate this kind of service my phone is over 4 years old..thanks to all three good attitude good energy..”
“I went in today 5.23.24 at 8pm
Gage and Jham not only were patient, honest and understanding. They gave us all the information we needed to have our accounts corrected. I will only go to this store from now on and ask for them. I recommend everyone else do the same. Have a great day!”
“They are very friendly and answer any questions I may have on upcoming titles. And do a great job informing me of the benefits I would receive when trading towards a new release.”
7AM - 10PM
301 Carroll St, Fort Worth
Electronics
“I love the availability of in stock items. The cleanliness and variety of items is always important. The staff is always professional, courteous and knowledgeable”
“Awesome service from LaTreave. Not everyone cares for customers like she does. She is a real asset to the company and store. I wish there would be more people like her. Thank you.”
“Fantastic service from the Geek Squad area. My sister had created a new password on her IPad, however she made a mistake while typing it, thus locking herself out of it. We had gone to Best Buy and went to the Geek Squad area. The workers were all so nice and friendly. The IPad was taken in and fully reset. The store itself had nice displays of technology which I enjoyed viewing in the meanwhile. Excellent service and excellent store.”
11AM - 5PM
912 N Collins St, Arlington
Electronics
“Came into the store to purchase an Otterbox Defender for my new S24 Ultra. Unfortunately, this store can't honor the MyVerizon apps' price, and you aren't even given this store as an option to pick up products purchased through the Verizon store. The employees have always been professional with me.”
“Seems like your standard GameStop. They had the exact Bluetooth Gaming headset and Nintendo Switch I was looking for! I had a laugh about the blursed Appa/Momo ATLA Backpack they had and I appreciated the bin of Minecraft themed plushies. I like to just come in and browse mostly. It seemed clean and the employees were nice enough.”
“This GameStop has been great! Any hard to find or sold out games we immediately go to GameStop. The store associates are always friendly, the majority of them are able to tell you about every game in the store.If you want a clean store with a knowledgeable staff then look no further than the Burleson GameStop…..”
“Target has what I need, in stock, and for the same prices as items at ‘dollar stores.’ I won’t waste any more time going elsewhere, one stop shopping at Target is the way to go.”
“The service they provide at this cricket is far better than I could've ever expected it to be!! They are extremely friendly, really nice and easy going!! I showed up 10 mins before closing wanting to get 2 new phones and they gave us a warm welcome and we're not in a rush to get us out,they answered all of the questions we had.. we left very happy and pleased with the service that we received and even happier with our 2 new phones just for switching!! Thanks again Ricky..”
“The customer service was amazing, the lady that helped me out was truly amazing.
Can't remember her name, she's respectful and understood that I was in a bit of a rush to get a new phone.
In and out within 30mins”
“Didn’t have phone I wanted in stock…also they need to do better communication with their website purchases because the online order said I could return my trade to the store and the store says I have to call online orders and have a return kit sent to me as they can’t take return because I didn’t buy phone in store”
“Having the privilege and honor of reviewing many wonderful places to eat, stay, or purchase goods really put customer service at the top of my list. Frontline employees are always the very first and last impressions in any business. That's why it's very important to always have a smile on your face for all your customers to see. Metro at this location has demonstrated that today. I actually was referred by my sister to come see Nabeel Khan but he was not available until Saturday. So a young gentleman by the name of Ali and his Co workers were very pleasant and did not hesitate to help me with my phone issue eventhough it may have not been their problem. Thank you for owning anything that comes your way and for treating your customers like royalty. I may, perhaps, will regret my decision in the coming months knowing that I will be leaving service this great. Thanks for going the extra mile.”
“Great job! We just asked if they would hang a large mirror over our fireplace since they hang TV's. They were on time and helped us out. Great family business!”
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“I went in a little bit ago looking for a good deal, and a gentleman named Baba got me the perfect deal that fits my budget. I definitely recommend this metro pcs location. I was the only customer there at that time, and It feels good when you get all of the attention from the associate .
Thanks again ?”