-
October 2023 by Kevin Ferguson
I won't use Walmart anymore. They claimed they could get the oil drain plug out as it was cross threaded. No, it was fine, and they did the last oil change anyway! I suspect they just couldn't be bothered.
-
August 2023 by Michael Sexton
Terrible! Been there 3 times to just get my oil changed and never enough staff ! I attempted today to get there at 7 am got there and at 8 am my car still not in bay? WTH? The guy said they have one person doing everything? What kind of business is this? I will never come back here again I left all my stuff on the counter that I was going to buy and left a Walmart at least at this location, just lost my business, which may not make a difference, but somebody else will get it
-
August 2023 by Chris Speights
Avoid this place. I’ve been in customer service-related businesses over 35 years, and my last experience with the Kemah Walmart auto service was the worst customer service I’ve ever experienced. So horrifically terrible that I contacted Walmart corporate. Of course Walmart corporate couldn’t have cared less either. If 0 stars were an option, that would be my rating.
-
July 2023 by Yvonne Blair
Ryan the "mechanic" and I do say that losely, turned us away for service at 5:20. He stated the reason was because there were too many vehicles ahead of ours and it would cause him to be there past closing, which is 7. A woman in the waiting from stated she'd been waiting 2 hours. From previous reviews it seems Walmart Auto Center has no regard for their customers or their time.
-
April 2023 by Tristen Meinen
For the love of got please don’t take your car here for an oil change unless you have 4 hours to kill. They have one running the entire service department. Between the two people at the counter that have a total of roughly 3 brain cells.
-
March 2023 by Madelyn D.
I tired to call just to ask a few questions about how busy they were for an oil change cuz I'm on a timer and the dude was very rude. He kept a smart ass tone the whole call and was very disrespectful with how he handled everything.
-
August 2022 by Jay Lopez
Went to replace Tire that had Warranty. Ryan and Desiree proceed to tell me it’s covered . It ll be just a few. An hr later 2 different employees tell me its not and proceed to charge me after work has been done. Dept Manager Nancy , very rude, no accountability . Don’t say one thing and do another . Wasting time instead took the tire off and refunded me the money . Didn’t resolve at all!! Some Manager!
-
July 2022 by Jonathan May
Good location and great prices fir alot of the tires they have on site. They will order in Advance if they are out of stock.
-
May 2022 by Michael Ward
Had all four tires changed while we shopped. Prices very reasonable
-
January 2022 by ronnita Harrison
Rude!!! I stood there and no one acknowledged me until I finally said something, then when I did get helped they had an attitude about it the guy said something to the lady assisting me along the lines of oh is that the one you were complaining about! Wow terrible experience would not recommend coming here to anyone unless you enjoy being treated with no respect at all.
-
December 2021 by Rene Joshua Uy (Rey)
Dropped vehicle off at 9:30am to replace headlight and foglight bulbs. No phone call was given to me however returned at 12:30pm after calling them to check if vehicle was ready for pick up‐ was then told it was. Upon arriving [[NO SERVICE WAS PROVIDED FOR 3 HOURS]] due to not having the right head light bulbs in stock and unable to replace foglights due to "extra labor"; not even a courtesy call was given to update me of this. I wasted my time on my day off work, staff was not professional in alerting me beforehand and seem to not have knowledge of what products/bulbs they have in stock. I would not return for ANY future services and will recommend not coming here.
-
December 2021 by Kim Campbell
Bought tires online and had them installed here good quick service even though they were busy would recommend.
-
October 2021 by SavingProjectKira
Waited for over an hour for an oil change that I never even received because they didn't have my oil filter no one even bothered to tell me that. Do yourself a favor and go somewhere else like a jiffy lube.Service: Oil change
-
August 2021 by Ramon Figueroa
I just went there to dispose 2 old tires. A local tire shop wanted $10.00 for the pair. Walmart took them and charged me only $3.25. That was a smart move. Thank you Walmart.
-
August 2021 by Francisco “Cisco” Sosa
Tire service was great and prompt but they said they could fix my tire honestly it was not the side wall .