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June 2024 by Katie Sutton
We went to Mr. William to have my wedding set sized up and soldered after 30 years. After meeting with him and seeing what beautiful rings he had in the store, we decided to add an eternity band which was a dream for us. We always thought it would be too difficult to add a diamond band because of the bend in the ring, but after discussing with Mr. William, we felt very comfortable with him adding to the ring. It turned out more beautiful than we even imagined! We've been back several times since for other items and all prices were very fair and reasonable. Pictures do not do it justice.
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May 2024 by Ashley Penick
Had a ring resized here and I was very pleased. Turn around was about a week, price was reasonable, and the work was fantastic!
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May 2024 by Jessica Gray
I am blown away. I brought in my mother's ring to have recast into a new setting. The style I brought in was white gold and had a really high profile setting for the three stones. I showed William a picture of what I was wanting and he absolutely nailed it! I would absolutely recommend William's Custom Jewelers to anyone.
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April 2024 by Danae Hudlow
About eleven years after receiving my engagement ring, a diamond fell out of the band. I took it to a jeweler in the Las Colinas area and he botched it pretty badly -- replaced the diamond with one that was too small, and did a terribly sloppy job on the prongs. A year later, after he had supposedly redone all the prongs, two more stones fell out of the band. I took it to William to see if he could fix it. It was a bit of a complicated fix since the gold on the band had worn down over time and needed to be built up again in order to have the small diamonds set securely. He did a great job and my ring looks soooo much better. He also replaced the prongs on the center stone and made them neat and square, which I greatly appreciated!
You can trust William with pieces that are both beautiful and have deep sentimental value.
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March 2024 by Elizabeth Fowler
I found a new setting for my wedding ring at William’s. I looked around at many other places but I ended up going back to William’s. I trusted him and his google reviews were high. I’m so glad I did. I picked it up today and it is BEAUTIFUL!! I love it!! I highly recommend stopping by to see what he has or what he can custom make. He’ll be my trusted jeweler for life. Thank you to William and your daughter for all your help and making my 30th anniversary so special. Blessings on your family and your business.
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February 2024 by Tracy Davis
Just had my 35 year old wedding ring, remade with a double sided ring guard, at Williams Custom Jewelers. Also, had a diamond pendant made, with some of my deceased mother’s diamonds. Both, turned out gorgeous! Mr Williams, is very creative and meticulous. He designed both items and got them done, in a very timely manner, and I can’t stop looking at my hand! I’m so appreciative of his work ethic and his honesty!! As long as I live in Texas, I’ll never use anyone else!
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January 2024 by David T
William is absolutely fabulous. He does the best (really incredible) work at fair prices. He made an exact replica of my wife's wedding band to add to the other side of the engagement ring for my 10 anniversary. Absolutely perfect...looked like they were made by the same jeweler. I have posted the before and after photos....absolutely stunning. I had it appraised after, and the appraiser even mentioned the incredible job that William did.
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December 2023 by Chris M
TLDR: William is extremely talented, knowledgeable, and caring in his craft of making custom jewelry. This is the place to go if you want any kind of jewelry work from repair to custom designs, and you’ll get great value & superior end product compared to other retail stores. For my full experience read on.I was having difficulty finding a wedding ring to match with my fiancé’s engagement ring because of its unique curvature and shape. Eventually I stumbled across William’s custom jewelry on google and thought I’d give it a shot after seeing some pieces he posted.I went into the shop with a few rough ideas and met with William not sure what might be possible. After briefly taking a look at the ring and listening to us, he was able to come up with some great recommendations and worked with us to come up with a prototype ring design that would complement my wife’s existing engagement ring. William has the ability to do some impressive prototyping that really helped us understand what the final product would look like. William was also extremely easy to work with in helping design the ring.The end product was fantastic. William was able to match the challenging curvature profile of the ring, secure the wedding band as interconnecting pieces by tweaking the existing engagement ring, and beautifully incorporate my wife’s birth stones. The design wraps around the existing ring while complimenting the curvature which must have been challenging to achieve. Somehow, the final design fit even better on my wife as it was more secure and it came out beautifully.Initially I had planned to just get a basic band for myself but after seeing the work I asked William if he’d be open to making a ring for me that might complement my wife’s, and once again he over delivered. William was able to take some different ideas I had and incorporated them perfectly all while giving recommendations that would improve the durability, fit & finish, and styling that showed how extremely well studied he is in his craft.Its special when you find someone who really cares about what they do and dedicated themselves to their craft, its even rarer to find someone who is humble and easy to work with in the process.I’ve attached a photo from our photographer as well as my attempts to capture the rings (jewelry is surprising hard to photograph). I can’t recommend enough you go here. We will both treasure our wedding rings and be coming back to William for future things just because we love his work so much.
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November 2023 by Susan Cawley
Great job repairing my rings and necklace!
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November 2023 by Pamala Agne
I needed a small repair (one prong) . I was quoted $169 at another shop...and a week wait! . We took it to Williams and he did all four prongs for $80 and I got my ring back in a few hours! It looks like new.---and it's 48 years old. Thank you so much
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November 2023 by Jessica Cary
I went in because the setting in my ring was loose and they were able to fix it right away.
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September 2023 by Joseph Chavez
They did a really great job fixing my wife's ring. The big diamond fell off, so we took it to Williams Custom Jewelry. The jeweler told us how he'd fix it. He made sure the big diamond was firmly attached to the ring and added more metal (white gold) to other parts. He did a fantastic job! The ring looks awesome, and we're not worried about the diamond falling off anymore. Price for the repair was fair.
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September 2023 by Jeffrey Maurer
William is great!! Great quality, Great service and great price!!
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July 2023 by JJ CASIAS
The most amazing custom jeweler in DFW. Mr. Williams is zero-pressure, very informative, and very reasonable. We have brought three custom pieces already. Customers for life!!
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July 2023 by Patrick Westbrook
William is an excellent person, very knowledgeable and willing to help you in any way shape or form with your jewelry and watches
