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July 2024 by Andy Duffer
Cynthia in the photo department is seriously lacking customer service skills. She’s quite rude and extremely snarky over the fact she has to get up from sitting down sipping her drink to help people.
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July 2024 by Ina Laubscher
Possibly the worst customer service i have ever encountered in all of DFW ! Try to avoid this store as best i can .
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April 2024 by Kristen Johnson
I needed a photo order finished quicker than the online times offered, so I called the store to see if this was feasible. Tammy went above and beyond to help me get this finished, and I can’t thank her enough!
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March 2024 by Lolo
This Walgreens staff members are very unprofessional and they limit or untrained their staff on basic customer needs at the register for everything they need the manager. The Manager Mickey is incompetent body language and tone of voice is very unprofessional.
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March 2024 by Hunter McKnight
Sarah’s very polite. She deserves a raise. Actually very considerate to me and makes my day every time I go shop. HOPE THE MGMT TEAM SEES THIS COMMENT AND GIVES HER PROPS!!
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March 2024 by A H
I rarely go to Walgreens as I am a loyal CVS shopper, but every time I go to walgreens I am reminded why I dislike going. Some of the employees are incompetent here and will turn a 10 minute shopping trip into a 30 plus trip.
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February 2024 by Richard Waits
Been here several times, no issues, always in and out quick. I'd say this is a good Walgreens.
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January 2024 by D Nulton
Shop here once a month for all of my snacks, personal hygiene items, vitamins and meal supplement drinks.
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January 2024 by Eric M.
Tried to refil my prescription over the and instead of helping me out and telling me what I need to do, they just told me they couldn't help me. Felt major hostility for no reason. I get y'all are probably very stressed with everything but its basic customer service. A happy helpful voice goes a long way.
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December 2023 by D. Dowski
Horrible customer service, the lady with the short hair refused to return an item that was defective and asked me why I didn't returned it sooner( picked my order just before Christmas and try to return it on 12/26) even though the store was closed she still gave me an attitude about it, I just said please process the return or give me a reason why you won't so I can contact customer service but she still refuses to return the second item acting like she owns the store and when I said ( it's wrong and illegal for you to accuse me of breaking the item) she asked me to Never shop or come to the store and said leave now and threatened me to call the police, I simply said wow really and recorded what she said and will be letting customer service know exactly what happened ( apparently she thinks she owns walgreens to tell people not to come to walgreens) do better walgreens...do better.
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December 2023 by S
TAMMY, the manager, is the best!!!! She went above and beyond to help me find an item I couldn't find. Also, She helped me with my pictures and find great discounts. TAMMY is the best!!! Nowadays Noone wants to help each other or are very rude. TAMMY was the complete opposite. Deserves a raise and promotion!!!!!
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December 2023 by ADR
Very rude employees working the pharmacy section. Especially the younger man with glasses
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December 2023 by Stephanie C.
Tammy was fantastic! She was so helpful and quick at the photo center. We walked out with huge smiles, feeling better than when we walked in. Tammy, you rock!
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December 2023 by Synthesis
Very rude employees working the pharmacy section. Especially the younger man with glasses
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November 2023 by rodney roberts
Liar, rude and opinionated, plus the following occurred. This lady pharmacist should never be allowed to overrule a doctor’s choice in a plan to take care the customer. The lady pharmacist chose to not fill a script and in her words to my doctor, “I won’t fill the script that was sent as the patient needs to be on a different medicine than the one prescribed “Who is she to make those decisions about care. If she was pointing out an interaction that wasn’t good or a script from a different doctor that should not be given, that is what she is there for.If she wishes to prescribe medication then she should go back to school and get her medical license to practice but I’m afraid a doctor like her would go broke from losing patients faster than she gained them.Stay in your lane and fill the scripts you are given to fill. There is no way this is the only time this has happened but thought I would share my thoughts.
