I’m a wedding planner who has to make sure things get sent perfectly. Eddie at this location knows his stuff.
April 2024
Post office attendant was audibly and visibly rude to clientele. Watched her scold an employee in front of a lobby full of people then rudely suggest a woman "Google it" when she asked where the Southlake USPS was. There's grace for being understaffed but it's bare minimum to keep your attitude in check.
February 2024
I went in with zero idea of what was needed, just a box and an address, and 2 kids to add some stress. The staff were amazing, patient, walked through the options, and gave the kids a sticker to keep them entertained. Fantastic service.