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October 2024 by Allen Milberger
No complaints. Everyone up front super friendly.
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October 2024 by Wilson Nguyen
I walked in last week unsure if I was ready to sign up. After getting a workout in with their day pass, I decided to sign up due to the great customer service I received from Annie and Samantha. There are plenty of equipment and machines for whatever your focus is and I am able to be in and out for my workout even in the busy evening hours.
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October 2024 by Tabatha Phillips
I like this gym a lot. Not a million people here constantly and there are plenty of machines for my workouts. The staff are very friendly as well.
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October 2024 by S Charles
Planet Fitness at Keller Pkwy, Keller TX is clean. However there are some things that need to be addressed. The drinking water fountain had mold / algae. I asked the staff (Tayor) for the Manager of the fitness to take a look at the condition of the water fountain. Taylor told me that the manager is with a client. But Taylor and I could see the Manager working out with a resistance band at the check-in area and was not with a client. When I confronted Taylor that the Manager was not with a client and that the information he provided me was an incorrect statement, Taylor accused me of being rude and threatened to cancel my membership. I would like the management to address the following issues – 1. Why didn’t the staff notice the unhealthy condition of the water fountain prior to me informing them? 2. Is this how your staff is supposed to provide incorrect statements? 3. Is this an acceptable conduct for Taylor to interact with customer with his arrogant and despicable attitude?
If you need clarification, you can reach out to me.
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October 2024 by Jigar P.
Clean gym, lots of great equipment and not too crowded. All equipment is maintained well.
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October 2024 by Jeffery Rose
I use to really enjoy going to the Keller location, but recently it seems that it’s taken on a new attitude.
I used to be greeted with a friendly hello, and a polite goodbye. Not that this has to happen every time I walk into the gym, but the atmosphere has changed. Now, when I walk in, there’s no greeting, no eye contact, nothing… there’s a different feeling about the gym now. The front desk is cold, distant, self absorbed and totally disconnected and distracted from the people.
I’m planning on canceling after 3 years. Sad
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September 2024 by Amanda Bowman
Staff is great at the Keller location. It's always clean and never too crowded. Love that they are 24 hours throughout the week, wish they would stay open later on the weekends but that is small potatoes.
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September 2024 by Riley Garcia
Love my gym! Clean and working equipment. Friendly enough staff. Overall it’s a no-fuss experience. I can get in, workout, and leave. Guest pass is awesome if I work with a buddy. I love how I can just send it to my friend and he can scan at the front desk. Thank you for being easy and reliable!
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September 2024 by scott kilburn
Like this location love them to add some functional trainer and few more incline benches
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September 2024 by Robin
Keller Planet Fitness is AMAZING!! It's large, has lots of different equipment. It's clean, the equipment is pretty well maintained. They have exactly what I need! The people who work here are ALWAYS wonderful & very helpful.
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August 2024 by Robert Lavelle
Great gym! Clean, lots of machines, helpful employees, that's everything I need.
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August 2024 by Bailey Anne
Very nice place!
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August 2024 by Arpeeta Dhakal
Everything was going fine until I met this extremely rude guy in the front desk. Never coming back. I’m gonna continue somewhere else than there.
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August 2024 by Ethan Lawler
This location is not like the memes, surprisingly very nice and well-kept. Definitely recommend if you are looking for a cheap and good place to get workouts in
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August 2024 by Morris Curlee Jr.
Very good service
