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July 2024 by Monika Paul
Worst customer service . Waited at the bakery to order my son's birthday cake and waited for a solid 15 mins in the store. With someone even asking for a service help at the bakery. No one showed up. The lack of people and courtesy in the store is disgusting. If you’re ordering a cake don’t ever bother trying to get something from the store you won’t get it. You’ll be standing there twiddling your thumbs.this was also during working hours at 11 AM and nobody in sight on the deli counter or in the bakery counter
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June 2024 by Erick Soder
Please clean and sterilize the seafood meat area. That's all I can smell when I first walk into this place. It's horrible !!!
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June 2024 by squibbs
its always very easy to go in, get what i want easily, then use the self checkout without any issues
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June 2024 by A Beaman
Looking for a place with gas pumps. Didn't know there were no pumps until we actually drove on property. Glad they are building them, but the sign already had prices listed.
It would be nice if under the Overview or the About section it listed if there are gas pumps. It lists if there is a pharmacy and a Starbucks etc.
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June 2024 by Matthew Buckingham
I am writing to express my sincerest gratitude to Kroger on Rufe Snow Dr in Keller for celebrating LGBTQ Pride month by selling pride merch and displaying rainbow flags on site. LGBTQ Pride is so important! It truly represents that everyone is uniquely crafted and meant to live authentically as who they are inside, and to love who they love. Because love is for EVERYONE! Happy Pride, Kroger ?❤️?️?
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May 2024 by chris mccrory
I like going here but they really need more help in the self check out
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April 2024 by Connie
Prices were wrong. Ended up not taking some of the items because the person helping me didn't know how to fix it.
Kroger needs to have the items ring up when on sale. I expect better from this store.
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April 2024 by Nancy Shollenberger
Had to use self check out because no cashiers open. Scanned to use Kroger Pay and when I was ready to pay the register wouldn't accept payment. The employee available to answer questions was no familiar with Kroger Pay at all so I had to get my credit card out to pay.
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April 2024 by Jeff Donnell
Managers at this store are pretty useless. The one awkward guy with glasses always says some stupid, disrespectful stuff under his breath or to his employees about the customers.
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April 2024 by Cortero McBride
I went to this store twice to cash my Fidelity investment check and was denied twice at customer service. Came to the store after work to cash my check was told she didn't have enough money at customer service and to return later. Once I took a bath and returned 3 hours later was told she still doesn't have enough money at customer service and was told to go to a CHECK CASHING PLACE OR WALMART around the corner. Why would you advise someone to take their business somewhere else baffles me or is because I'm a black man?
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March 2024 by Linda Stewart
Love Shopping Kroger ?
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March 2024 by Franklin Roberts
These stupid digital coupons are so annoying. They dont work, I get to the checkout then have to go back and scan a QR code with my phone or pay double. Most annoying thing ever. 2 times now they dont work, I spend an extra 10 minutes trying to make them work till eventually a cashier just has to manually enter a discount for me. Worst idea ever
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March 2024 by Heather Henderson
The cashiers are fantastic and have helped me a lot! I would give them 5 stars. I have 1 main complaint. This store leaves old sales tags on the shelves. When you go, make sure to pay close attention to the date! Today I went in and the tags were 2 days old! I've never had to check if the displayed sales were expired before. Now I do. I have seen this at this store enough times that I lost count.
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February 2024 by Star Besio
Always out of food that is on sale and when you scan their digital coupons, it never recognizes the barcode or says it is expired when there is not a date or a date that hasn't passed yet. If you do not pay attention to what rings up and what is actually taken off at the end, you will end up paying full price for discounts. Or you will have to spend 15 minutes or more waiting for them to verify and fix it. I've posted pictures of some of the items for this week that do it.
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February 2024 by Tara G.
This is my local Kroger. It usually have the things I need. Fairly clean but could use some updating. I always laugh when I let go of my cart and it rolls by itself down an aisle because of slanted floors. Usually nice employees and as always they hire special needs stackers and that is a good thing.
