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January 2023 by C. S. Taylor
Great spot for lunch
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March 2021 by Rantz Gibson
The Bloom compressor pedal is 10/10.
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February 2021 by Ben Butterworth
The Bloom v2 is a good pedal, but the LEDs went wrong after very little use. The customer service to get it resolved has been pretty non-existent. I was told I would be looked after and the UK warranty partner would sort this out. I haven't heard anything more. Not good for an expensive pedal. I can't in all honesty recommend the customer service - and how can I recommend a pedal that doesn't work?
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August 2020 by Joshua Ryan Youngblood
Jackson Audio not only makes amazing pedals & amps that compete with other top industry products, but their customer service is out of this world! They are a company that listens, cares & produces for the needs, wants & future forecasts of what is in the hearts & minds of the current top of the line guitarists & musicians of our technological world. Cheers to JA! You guys rock!
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June 2020 by Sebastian Parra
So, I want to share my story since there are some negative reviews regarding online orders and delays.
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March 2020 by Robert Falconer
Great and innovating pedals.
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January 2020 by Rob Holder
preordered..amp pedal..took a week to ship..damaged..sent back for refund..called..messaged..no answer. 2 weeks later nothing...out of $150...DO NOT ORDER FROM THEM..CROOKS!!!
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July 2019 by Pure Hive Candles
BEST OF THE BEST!!!
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March 2019 by Zefeng Su
Ordered a Prism on 02 Feb 2019. The payment went through. No shipping details till now. Emailed, no response. It seems I am not the only person experience being ghosted.
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March 2019 by Brian Omilion
Best of the best pedals on the market. Cutting edge sound and the in house assembly and enclosures are incredible!
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October 2018 by Matty Rico
Iv had the prism 4 months and now it doesn't work? It's not even been gigged?? Iv emailed the company and no one has bothered to reply let alone help.
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April 2018 by James Ho
Disappointed by the lack of communication, and customer service. Ordered the PRISM well over a month ago via PayPal to be shipped to Sydney Australia, was hoping to get a courier tracking code from Jackson Audio. Will not respond to my email or FB Messenger. Sorry, but just a complete disregard.
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April 2018 by Simon Persson
Great company - Quality built Products and great communication.
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March 2018 by Chris Roberts
No tracking info no pedal when you call no answer just a vmail with a christmas message no return call
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December 2017 by Reuven Cocos
Just tried the Prism for the first time and I absolutely love it. It's a keeper for sure.