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September 2024 by Kristen Justice
They are amazing The customer service is the best!
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June 2024 by Lexi Stearns
Not always the most dependable with hours
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June 2024 by Tiffany
I started using Heritage Pharmacy approximately 2 years ago after calling, I'm not kidding, literally every Walgreens in the Dallas-Fort Worth Metroplex and none of them had the brand name medication I was taking. I searched 76244 pharmacies and Heritage Pharmacy was the first one listed. When I called, Payton answered and said they had it and said oh yeah as though I was asking an odd question. He was NOT rude at ALL, in any way, shape or form. I just mean, he answered my question as though I asked if they filled prescriptions there. ? It was comforting to know I wouldn't be worried each month if the medicine I take is in stock. I've stuck with them ever since and plan on staying put Ramu decides to retire. I really like Ramu, he's funny and a truly wonderful, incredible human being.
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March 2024 by jennifer lutman
My family has used this pharmacy since we moved in 2008. Customer care is far more superior than chain pharmacies. Clean, fast and kind pharmacy:)
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March 2024 by Holly Carroll
Not sure what happened, in getting conflicting information. I just don’t have the time to wait around for the prescriptions to be filled, I had to transfer them to CVS.
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February 2024 by Cayden Beck
Love this pharmacist and staff, Payton is always very helpful and fast on the phone -Sarah Williams
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January 2024 by J E
The best pharmacy in DFW. They truly care about taking care of their customers!
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October 2023 by Jennifer Kniffin
Fast and super friendly!
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October 2023 by Anita S.
Fast service and had product i needed. Clean people are very friendly didn't have to wait in line
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July 2023 by Suzy Solvesky
It was so nice to be able to mail packages there and not have to deal with lines in the Post Office! Friendly service too.
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March 2023 by Cynthia W.
The pharmacist and staff are so sweet. He stayed 15 minutes after they closed to make sure that I got my tamiflu prescription from another pharmacy that was out of stock. That is an example of customer service.
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March 2023 by Sarah Elizabeth Williams
I’ve been using this pharmacy for about 5 years now and it’s amazing how much more customer service is provided in comparison to other pharmacy’s such as cvs or Walgreens. I can’t stand the automated phone systems big name pharmacy’s have now. However, this has been the most amazing pharmacy I’ve ever been to. I’m moving soon and unfortunately won’t have the time to keep coming although as of now it’s still worth my drive. They always have the medication I need available and in stock! You don’t ever have to get frustrated over any automated phone systems. Highly recommend!!!!Thanks,Sarah E. Williams
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March 2022 by Sheryl Nkrumah
We have been going to this pharmacy since 2007, and we love the service and quick turn around when ordering our meds. The staff are great and awesome service.
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January 2022 by Albert
This pharmacy is fantastic. The customer service is great. They call you providing you updates on orders and insurance copays. I’m going to be using this pharmacy from now on.
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October 2021 by Devin Ganzer
Fire, never a drought always have what you need in a timely manner
